National Broadband Network

ALTERNATIVE LABELS
NBN
NARROWER TERMS


Report

2021 Regional telecommunications review

The Regional Telecommunications Review is an opportunity for people living and working in regional, rural and remote areas of Australia to share their views and experiences using telecommunications services in their area. The 2021 review examined the adequacy of telecommunications services in regional, rural and...
Fact sheet

Fact Check: Anthony Albanese says Australia has slipped to 59th in the world for average broadband speeds since the Coalition took office.

Anthony Albanese says Australia has slipped to 59th in the world for average broadband speeds since the Coalition took office. Verdict: Mr Albanese's claim checks out.
Working paper

Economic impact of ubiquitous high speed broadband: agriculture sector

Farmers use broadband, in combination with other technologies, to reduce costs, improve water efficiency and improve access to commodity and labour markets. This paper highlights the real world benefits of high-speed broadband in a series of case studies of agricultural enterprises.
Report

Remote Indigenous communications review

This report was commissioned by ACCAN in June 2020 to undertake a review of programs to support telecommunications and internet access in remote Indigenous communities, and any gaps or outstanding needs identified by community stakeholders.
Report

Inquiries into NBN access pricing and wholesale service standards: final report

This report sets out the ACCC's findings in respect to their public inquiries into National Broadband Network (NBN) entry level pricing and NBN wholesale service standards.
Discussion paper

Consumer Safeguards Review Part C: Choice and fairness - consultation paper

The Consumer Safeguards Review is examining what consumer safeguards are required for a changing communications environment, with a focus on the post-2020 environment. This consultation paper seeks the public's views on proposals for reform regarding choice and fairness in the retail relationship between customers and...
Working paper

Affordability of communications services for low income households

In 2017, the Bureau of Communications and Arts Research found that the affordability of communications services in Australia had improved overall. In general, consumers were getting better value as prices stayed the same or fell, while product inclusions (such as data) increased. This paper updates...
Conference paper

Socio-spatial patterns of the NBN rollout: it is worse than what you think

The purpose of this paper is to leverage basic data mining techniques, combined with census-based socio-spatial data (SEIFA), to uncover the geographic intricacies of the NBN at the metropolitan regions of Sydney and Melbourne. The findings in terms of the dominance of some of the...
Report

National Broadband Network fixed line migration — service continuity and complaints management

The objective of this audit was to assess the effectiveness of NBN Co’s service continuity operations relating to the migration of telecommunication services to the National Broadband Network (NBN).
Discussion paper

Review of the 2015 Telecommunications in New Developments (TIND) policy

The Morrison Government is reviewing arrangements for telecommunications in new developments. The current Telecommunications in New Developments (TIND) policy, released in March 2015, provides the framework for this access, while also fostering competition between network providers to service developments.
Guide

Migration Assurance Framework - telecommunications industry guide

The Migration Assurance Framework (MAF) establishes principles that guide the migration process and sets out the agreed roles and responsibilities of all telecommunication industry parties for a seamless service transition to an NBN fixed line service for consumers and businesses.
Discussion paper

ACCC inquiry into NBN access pricing: discussion paper

On 14 October 2019, the ACCC commenced a public inquiry into the prices that NBN Co charges access seekers to use the National Broadband Network (NBN) for supplying residential grade broadband services. This discussion paper outlines the key issues for the inquiry and seeks stakeholder...
Commentary

Vital Signs: NBN’s new price plans are too little, too late

The mess made of National Broadband Network was entirely predictable. Politicians forgot three basic lessons from economics.
Report

Measuring Australia’s digital divide: the Australian digital inclusion index 2019

The Australian Digital Inclusion Index measures three vital dimensions of digital inclusion: access, affordability, and digital ability. It shows how these dimensions change over time, according to people’s social and economic circumstances, as well as across geographic locations. This 2019 ADII report incorporates data collected...
Report

Australian government response to the 2018 Regional Telecommunications Independent Committee report

The 2018 Regional Telecommunications Review examined how people use telecommunications services in regional, rural and remote parts of Australia and how regional communities can maximise the economic, social and future opportunities enabled by digital technologies and services.
Report

ACCC communications market report 2017-18

The Australian Competition and Consumer Commission (ACCC) is required to report to the minister annually on competition in the Australian telecommunications sector and price changes for telecommunications services in Australia. This publication provides the ACCC’s report on these topics for the 2017-18 financial year.
Report

2018 Regional telecommunications review

This review illustrated that there are compelling factors for significant additional capital investment in telecommunications infrastructure to maximise the economic opportunities and economy-wide benefits that are available for the people in regional, rural and remote Australia.
Discussion paper

Fixed line telecommunications services declaration inquiry: consultation and position paper

The ACCC has released this public consultation and position paper for the fixed line telecommunications services declaration inquiry.
Report

NBN consumer experience: households and businesses — the end-to-end journey

This report presents the research findings on the reported experience of both residential households (households) and small and medium-sized businesses (businesses) connecting to and using services delivered over the NBN.
Guide

A better practice guide for NBN providers

BETA has partnered with the Australian Communications and Media Authority to develop a guide to help NBN providers present information to consumers more clearly. This guide challenges the assumption that people need more information to make better decisions, and suggests that less, clearer and more...