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Performance monitoring

ALTERNATIVE LABELS
Performance metrics
NARROWER TERMS
Report

Top quartile regulator report: phase 1 - March 2021

The report summarises research conducted on best practices and ideas from other jurisdictions and examines areas where the Ontario Energy Board should improve its performance, through a series of proposed initiatives.
Video

Learning to be better regulators: the G-Reg journey

Tony McKenna from Skills NZ explains New Zealand’s journey to ‘regulatory stewardship’, including designing and are delivering an accredited learning and development framework fit for purpose and equipped for 21st century challenges.
Report

Responding to complaints from people with impaired capacity

This audit finds that neither the Office of the Public Guardian nor the Public Trustee of Queensland had properly designed their complaints management systems for people with impaired capacity.
Conference paper

Using Percent Plan Completed for early success assessment in the Last Planner System

The Last Planner System (LPS) constitutes a systematic method for planning and control based on the generation of short-term commitments by the workforce and the weekly control of their accomplishments in search of continual improvement. Our research goal is to contribute to the understanding of...
Conference paper

Achieving excellence in Lean implementation at construction companies: a case study from Brazil

Key themes that emerge from this study for a successful lean construction journey are; effort to stabilise the environment, knowledge creation and management, transparency in the process to enable simplicity and shared understanding, and building trust for further growth.
Report

Aboriginal and Torres Strait Islander Health Performance Framework: 2020 summary report

This summary report provides an overview of the key statistics, and summarises the latest information on how Indigenous Australians are faring, drawing from the Health Performance Framework (HPF) performance measures.
Report

Rapid review of the Australian Skills Quality Authority’s regulatory practices and processes

The final report of the rapid review of ASQA's regulatory practices, governance and culture recommends moving from input and compliance controls to a stronger focus on excellence in training outcomes.
Report

Management of the Australian Public Service’s workforce response to COVID-19

From the onset of the COVID-19 pandemic in Australia, the Australian Public Service (APS) workforce had to adapt within a short timeframe to a new operating environment and position itself to handle a surge in demand for government services. The audit objective was to assess...
Report

Improving the transparency of higher education admissions

This report presents TEQSA’s summative evaluation of the sector’s responses against the Higher Education Standards Panel’s recommendations to achieve greater transparency in the admissions information for higher education.
Report

Supporting academic research: understanding the challenges

Researchers and research administrators in higher education are under pressure to adapt to an ever changing landscape of funding opportunities and efforts to make research more accessible. This paper includes the findings from two surveys with researchers and senior members of research offices across the...