This audit assesses if the way Victorian government departments measure and report on their service delivery supports accountability and good decision-making.

This audit report examines whether digital delivery of government services in Victoria has improved customer experiences and reduced costs.

The second wave of COVID-19 cases in Victoria led to a series of strict restrictions in the state and had devastating impacts on peoples’ lives, livelihoods and mental health. This inquiry final report finds that there were serious failings, in terms of provision of pandemic...

This report provides the findings emerging from the Family Violence: Cross Border Issues and Solutions Forum, facilitated by the social work team at the La Trobe Albury-Wodonga campus.

This interim report identifies issues that have emerged from the COVID-19 Hotel Quarantine Board of Inquiry to date, and makes recommendations for a quarantine program in Victoria, as the state begins to consider re-opening to international arrivals.

As the devastating 2019–20 bushfire season showed, all Victorians are at risk from bushfires. This audit was conducted to examine if the responsible state agencies are effectively working together to reduce Victoria’s bushfire risk.

The Department of Planning, Industry and Environment (NSW) is the lead agency for water resource policy, regulation and planning in the state. This audit examined whether the department has effectively supported the planning for and funding of town water infrastructure in regional NSW.

Drawing on evidence from the Victorian Hotel Quarantine Inquiry, this policy brief aims is to lay the foundations for better understanding the features and limits of contracting-out, and to urge reassessment of its appropriateness in relation to government functions that carry significant consequences for public...

The Ombudsman conducted an ‘own initiative’ investigation of the Department for Correctional Services’ handling of various issues before and after the 2016 death of an Aboriginal prisoner, Mr Morrison.

This Special Commission of Inquiry responds to the "mishap" that was the disembarkation of passengers from the cruise ship Ruby Princess on the morning of 19 March 2020. The report finds that on the whole, New South Wales public health officials did attempt to protect...