Public sector innovation
Introduction to systems thinking for civil servants: driving improved outcomes in complex situations
The Government Office for Science (UK), in collaboration with the Policy Profession, Royal Academy of Engineering and the Systems Thinking Interest Group, has produced this suite of documents to promote and embed systems thinking across the civil service.
Public sector innovation is about finding new and better ways to achieve positive public outcomes. To assist governments in achieving this this, the OECD Observatory of Public Sector Innovation (OPSI) developed the 'Innovative Capacity Framework.'
The most significant challenges facing public administration today include the isolation of public servants, the rigidity of the administrative and regulatory systems in which they operate, and the lack of opportunity to develop relevant and emerging competencies. This report is intended to initiate a dialog...
The Mission-Oriented Innovation Network (MOIN) is a learning community, focused on purpose-driven policy and mission-oriented innovation within public bodies globally. This casebook is a compilation of stories documenting mission-oriented innovation in practice from members of the MOIN.
This strategy document highlights the need for a one-Australian Public Service (APS) approach to lifting the skills and capability of their workforce to ensure a high performing, driven and trusted APS.
Human Learning Systems is a radically new way of doing public management - the task of resourcing and organising public service. This book pulls together insights from nearly fifty case studies from across the world, from organisations that are doing public management differently, using the...
This paper presents the OECD Framework for Digital Talent and Skills in the Public Sector, which highlights the need to create the right working environment, secure the right skills, and evolve the right workforce to support a progression from e-government to digital government.
This paper examines the skills that the civil service has and those it needs to meet the demands of government in the coming years. It considers how the civil service workforce is managed, and reviews progress made in recent years.
Regulators risk being captive to incumbent models of regulation that served the public reasonably well in the past but are no longer fit-for-purpose. This article discusses the Alberta Energy Regulator's strategic vision to instead be recognised as a best-in-class regulatory institution.
Based on 20 mission-oriented innovation policies (MOIP) initiative case studies and 4 MOIP country case studies, this report systemically formalise and categorise mission-oriented practices and patterns along the three dimensions of strategic orientation, policy co-ordination and policy implementation.
This study explores the concept of dynamic capabilities in the public sector. Using the UK’s Government Digital Service (GDS) as a case study, the authors demonstrate how such capabilities form and how they evolve over time.
New and emerging technologies will change government in a wide range of ways. This report assesses the state of this transformation in the UK, what it means for the government workforce, and what steps the government needs to take now to ensure that it manages...
This policy brief argues that practitioners and scholars can work together better by pivoting from ‘big questions’ towards ‘big challenges,’ and finding new ways of working collaboratively, especially by drawing lessons from successful collaborations, rather than dwell on supposed tensions between scholars and practitioners.
This report lays out a clear framework with practical advice for how public bodies can use collective intelligence techniques to tackle community challenges exacerbated by the COVID-19 pandemic.
This paper presents the overall rankings, results and key policy messages of the 2019 OECD Digital Government Index (DGI) and provides a detailed analysis of the results for each of the dimensions of the OECD Digital Government Policy Framework.
Whether we call it formal or informal volunteering, giving, social action, mutual aid, or simply people helping people, the power of connecting and helping each other makes a huge contribution to society. This report includes an economic analysis of the value of people power and...
This paper focuses on the parliamentary and legal implications of governments using a form of AI: automated-decision making (ADM), which is deployed in automated decision-making systems (ADMS). It discusses the implications, presents key parliamentary case studies, and sets out recommendations from the literature on how...
Leadership for a high performing civil service: towards a senior civil service systems in OECD countries
Public service leaders are at the heart of government effectiveness. They translate political direction into the policies and programmes. In order to do so, they need to have both the right skills and institutional support to deploy them effectively. This paper summarises insights from a...
This paper argues that Australian governments would be better at policy reform if they prioritised their agenda better. The report suggests that governments should look for the reforms that will make more of a difference while minimising the political cost. This means assessing both the...
The work in this report was conducted prior to the outbreak of the COVID-19 pandemic. But if ever there was a time when the public sector needed to foster innovation, it is now. As we have seen first-hand, governments must serve proactively and more nimbly...