Public sector innovation

NARROWER TERMS
Report

How to fail (forward): a framework for fostering innovation in the public sector

The work in this report was conducted prior to the outbreak of the COVID-19 pandemic. But if ever there was a time when the public sector needed to foster innovation, it is now. As we have seen first-hand, governments must serve proactively and more nimbly...
Report

Regulating for NSW’s future

This report explores the regulatory framework in New South Wales, the challenges regulators face in ensuring regulation is fit-for-purpose, and identifies opportunities for the development of a roadmap for regulatory reform to enhance the State's productivity. It also shows how leveraging advanced analytics and artificial...
Report

The future of the public sector in 2025

This report sets out the State Services Authority’s exploration of key issues affecting the future of the public sector.
Article

Good design leads to great digitisation for regulators

Technology is a vital ally for regulators. It can improve the user experience for citizens, reduce costs by automating processes, improve compliance by streamlining routine tasks, and allow access to services around the clock. But it can also be expensive if not executed well.
Book

The AI powered state: China's approach to public sector innovation

This collection of essays aim to give policymakers a deeper understanding of how China is innovating with artificial intelligence (AI) in public services, challenging current misconceptions and illuminating nuances in the debate.
Discussion paper

Australian public sector innovation: shaping the future through co-creation

The key message of this report is that the public sector must become a leader and enabler of innovation in Australia, constituting as it does about 35% of GDP with a pervasive role in our economy and society.
Discussion paper

Co-production and innovation - creating better solutions for future public service implementation

This review of the academic and practitioner literature reveals that, at its core, co-production is a process that is entered into collaboratively, but how this is constituted depends on a number of factors. It depends on the level the co-production is involved in to enable...
Journal article

Innovation labs and co-production in public problem solving

This study examines how innovation labs are enhancing policy capacity through collaborative and citizen-centred approaches to policy design. It examines their relationships to government and their promotion of citizen participation in public problem solving.
Report

Government at a glance 2017

Strengthening, establishing dialogue with citizens through open and participative policymaking processes, and enhancing government’s capacity to choose the most appropriate policies among various options - all are key to re-connect governments with their citizenry and foster more inclusive and sustainable growth. Government at a Glance...
Report

Our futures: by the people, for the people

Moving beyond citizen assemblies and traditional public engagement, participatory futures techniques help people to develop a collective image of the future they want, so that they can make better, more informed decisions. This guide outlines how mass involvement with shaping the future may help to...