Quality management

ALTERNATIVE LABELS
Quality control
Quality improvement
Conference paper

Lean, psychological safety, and behavior-based quality: a focus on people and value delivery

Psychological safety is a construct that can help to bridge the gap in our knowledge of the influence of human factors in the design and success of construction processes, and is based on assessments about the risks associated with an action. Lean principles, such as...
Journal article

IT-based control and assessment of partnering relations in construction projects

This paper presents a digital system for controlling and assessing partnering relations during the carrying out of construction projects, called “B-rel”. The study shows that developing partnering relations in construction projects has the greatest carryover to benefits concerning their time and cost.
Journal article

Overcoming information asymmetry in the construction industry based on open and closed contractor activity data

The purpose of the research is to find measures to reduce information asymmetry which significantly affects the relationship between customer and contractor, leading to higher prices for construction work and enhanced opportunism. The most effective level of interaction is ethical, as it significantly reduces information...
Journal article

Model for planning and controlling the delivery and assembly of engineer-to-order prefabricated building systems: exploring synergies between Lean and BIM

This research proposes a model for planning and controlling the delivery and assembly of engineer-to-order prefabricated building systems, emphasizing the integration between site installation and logistics operations. The main theoretical contribution is a set of approaches to implement the “pull production” and “reduce variability” principles...
Conference paper

Developing a tool to assess workers' understanding of lean concepts in construction

Construction workers need to be trained on lean construction concepts and principles. The purpose of this paper is to develop a tool to assess the workers’ understanding of Lean concepts in construction.
Journal article

The production of defects in construction – an agency dissonance

The costs of defects and quality issues in construction can be significant for stakeholders and can include societal consequences. The aim of this study is to address how failures and defects are produced and handled in the social practices of construction projects and to scrutinize...
Journal article

Taking on a wider view: public value interests of construction clients in a changing construction industry

Public administration literature mainly addresses the importance of procedural and performance values in safeguarding public values, however, safeguarding the quality of the built environment also requires a focus on product values. In this study, we aim to increase the understanding of the meaning and significance...
Conference paper

Developing a systems approach for managing ethics in construction project environments

Ethics management, business ethics and corporate social responsibility are ethics related emerging issues for all businesses in the world. There is little evidence that the same level of attention is being paid to ethics management in the construction industry and construction projects.
Discussion paper

Occasional Paper 7: Quality ratings by socio-economic status of areas

This occasional paper is the seventh in a series about the National Quality Framework (NQF). It shares detailed analysis and insights into the quality of children’s education and care services based on the socio‑economic status of their location.
Report

Quality improvement research project

This report presents findings from the three phase, mixed-methods Quality Improvement Research Project, which investigated the characteristics and internal processes of quality improvement in long day care (LDC) services. The findings reinforce the importance of leadership at all levels of service provision.