On demand work
Realizing the opportunities of the platform economy through freedom of association and collective bargaining
This study provides empirical evidence from different regions of the world to identify avenues for platform economy workers to access freedom of association and collective bargaining.
Contracting care: the rise and risks of digital contractor work in the NDIS
The rise of contractor work, coordinated through digital platforms, has become one of the defining trends in the world of work over the past decade. This report examines some of the potential consequences of these emerging trends in employment arrangements in the disability care labour...
Click here for care: how the platform economy can impede high-quality childcare
Most of the media and policy attention on gig economy platforms has focused on companies such as Uber and Deliveroo, while those largely represented by women, such as cleaning and caring platforms, get little airtime. Despite the picture that a reference to the gig economy...
Informal employment and the social contract: an individual-level perspective
This paper explores the linkages between workers’ (in)formality status and their perceptions of various aspects of the social contract. The results reinforce the understanding that a resilient, sustainable and inclusive recovery from the COVID-19 crisis is impossible without strengthening institutions, as well as health and...
Missing in action: Morrison's record of failure on secure jobs
This report reveals that an estimated 4.15 million Australian workers are currently in insecure work – including casual work, labour hire, gig economy workers, and those on rolling fixed-term contracts. The report also argues that despite being presented with reasonable solutions to tackle the proliferation...
Impact of technological and other change on the future of work and workers in New South Wales
Over the last decade, the rise and accelerating growth of 'on-demand' work or the 'gig economy', driven by rapid technological development and other factors, has challenged traditional workforce and economic arrangements, both internationally and in Australia. This first report provides a comprehensive analysis of the...
Impact of technological and other change on the future of work and workers in New South Wales: First report - the gig economy
A key recommendation in this inquiry report is for the NSW Government to establish a powerful new tribunal to set enforceable, fair standards for all workers in the gig economy, regardless of their employment classification.
Experiences with COVID-19 among gig workers
Drawing on in-depth interviews with participants who are currently or have recently worked as ride-share or food delivery gig workers, this report argues that platformed work - organised and mediated through an online platform or app, is structurally distinct from traditional forms of work.
Fourth interim report: the job insecurity report
This report is the committee's final substantive report. It covers a wide range of issues relating to insecure and precarious work. In this report, the committee has been able to bring together evidence on a number of remaining issues, including—critically—casual work and the impacts of...
Bounty everything: hackers and the making of the global bug marketplace
This report provides a window into the working lives of hackers who participate in “bug bounty” programs—programs that hire hackers to discover and report bugs or other vulnerabilities in their systems.
Technologically mediated human resource management in the gig economy
Gig work accessed through the medium of digital platforms has become an increasingly researched and debated topic owing to several features which distinguish it from other variants of temporary work. It represents a form of working that typically falls outside the standard boundaries of the...
First interim report: on-demand platform work in Australia
The Senate Select Committee on Job Security was established to inquire into and report on the impact of insecure or precarious employment on the economy, wages, social cohesion and workplace rights and conditions. This first interim report focuses on gig work and gig workers.
An emerging opportunity for recovery: "modern markets for all"
This policy brief discusses how to make labour markets more equitable through a collaborative effort between government agencies and tech companies to maximise growth, opportunity and inclusion.
Uber and beyond: policy implications for the UK
Following the recent United Kingdom's Supreme Court judgement on Uber’s employment model and the global legal and regulatory pressures on the broader platform business model, this policy brief explores the implications of these developments for work and productivity in the UK economy.
Developing social insurance schemes for informal and 'gig' workers
This briefing highlights how the COVID-19 pandemic is exacerbating economic and social insecurity for more than 2 billion people employed in the informal sector, and adding to global inequality. The author argues that a radical rethink of the nature of work and social insurance is...
A platform economy strategy for Canada: supporting place-based governance for a more resilient and inclusive post-COVID future of work
Advances in big data, algorithms and cloud computing over the past decade have contributed to the emergence and widespread use of digital platforms. Given this new reality, the authors of this report believe there are a number of reasons why the Canadian government should adopt...
Puppet entrepreneurship: technology and control in franchised industries
This report examines the use of electronic monitoring in franchises and the difference in incentives between franchise models that resemble independent entrepreneurship versus employment. The author argues that franchising provides a useful lens for policymakers to think about how to assign legal rights and responsibilities...
Working from home: from invisibility to decent work
With the spread of the COVID-19 pandemic, many in the world’s workforce have shifted to home-working, thereby joining the hundreds of millions of workers who have already been working from home for decades. This report seeks to improve understanding of home work, as well as...
Beyond the gig economy: empowering the self-employed workforce
Self-employment has risen significantly over the past two decades. The COVID-19 pandemic has exposed the fragile nature of work for many people in the UK – and the self-employed workforce is no exception. This report brings to the fore some of the shared challenges faced...
Report of the Inquiry into the Victorian on-demand workforce
At the heart of this inquiry are the issues of whether contracting or other arrangements are being used to avoid the application of workplace laws and other statutory obligations. The recommendations in this report are designed to address the uncertainty that exists about the status...
South Australian creative industries: a census snapshot
This document aims to give some statistical context to the recent focus by the South Australian government on growing the creative industries.
Supporting culture in the digital age
Prepared between November 2019 and March 2020, this report explores how the digital age has changed the cultural value chain and draws on existing literature and insights, as well as a range of actors from across the cultural ecosystem.
Race inequality in the workforce: exploring connections between work, ethnicity and mental health
In the midst of political, social, demographic and technological changes taking place in the UK, the world of work is rapidly evolving. This report reveals persistent issues around the relationships between employment, ethnicity and mental health, and underlines that there are enduring inequalities in the...
Can good work solve the productivity puzzle?
These collected essays by the Carnegie UK Trust and RSA set out how a focus on good work can be encouraged to improve wellbeing by boosting good jobs and helping solve the UK’s long-standing productivity puzzle. The collection brings together new research, opinion and analysis...
Employment, labour markets and income
This draft report outlines three options for improving income security in New Zealand.