This report provides an analysis of 20,405 No Interest Loans Scheme (NILS) applicants with Good Shepherd Australia New Zealand, concerning their rates of insurance and average expenditure for policies.
In 2017, the Australian government directed the ACCC to conduct a wide-ranging inquiry into the supply of residential building (home), contents and strata insurance in northern Australia. This final report brings together all of the analysis and recommendations made throughout the three year inquiry, setting...
This inquiry has found widespread market failure in regards to the availability and affordability of essential small business insurance products.
Doing business involves navigating a myriad of risks which makes insurance (compulsory and non-compulsory) an essential element of a successful business. This report finds that insurance is a pain point for many Australian businesses with most problems the result of complex global factors, rather than...
This paper examines the potential use cases of AI across the insurance industry, compares these with the reality of how AI is used today, and explores the arguments for and against such applications, looking in particular at the ethical concerns associated with data collection and...
This paper outlines the Australian government’s proposed industry-wide deferred sales model for add-on insurance products and seeks targeted feedback from stakeholders.
This report identifies the opportunity for further ongoing collaborative work between insurers and industry representatives, consumers and advocates, and government and regulatory bodies, to improve the insurance experiences of people living with health conditions.
The Victorian Equal Opportunity and Human Rights Commission has concluded a major statutory investigation into mental health discrimination by travel insurers. This report details the findings of the investigation and considers important steps insurers can take to comply with the law in future.
This Think Tank explored the potential to build economic, social and environmental resilience across regional cities and their hinterlands, specifically investigating strong city centres’ capacity to adapt to climate change impacts and their consequences.