Insurance

ALTERNATIVE LABELS
General insurance
Non-life insurance
Property insurance
Discussion paper

Unemployment insurance: a recipe for more unemployment?

This document considers some of the costs and benefits of introducing unemployment insurance (UI) to New Zealand. Common features of UI schemes and how they differ across countries are also examined.
Report

Mental health discrimination in insurance

The PIAC’s Mental Health and Insurance Project has been tackling systemic problems in the way insurers design, price and offer policies and assess claims to the detriment of people with past or current mental health conditions. This report outlines the progress that has been made...
Report

The perceived value of insurance for low-income households

This report provides an extensive analysis of how low-income households both value insurance and what they consider when making their insurance decisions. The findings point to both practical barriers, such as cost, for low-income households, as well as attitudinal differences in the perception of how...
Report

Insurance conduct and culture: fire and general insurers update

This report summarises disappointing findings from an evaluation of New Zealand fire and general insurers’ responses to the Life Insurer Conduct and Culture review undertaken by the Financial Markets Authority and the Reserve Bank of New Zealand in 2019.
Report

Policy opportunities on the road to net zero underwriting

This document explores the role of insurance underwriting in meeting global climate goals, supporting the transition and enabling societal change and resilience.
Report

The ClimateWise Principles independent review 2020: defining paths for resilience

This document reports on the disclosure and preparedness of climate-related risk in 2020 for many large insurance companies.
Technical report

Low-income households and insurance patterns

This report provides an analysis of 20,405 No Interest Loans Scheme (NILS) applicants with Good Shepherd Australia New Zealand, concerning their rates of insurance and average expenditure for policies.
Report

Northern Australia insurance inquiry: final report

In 2017, the Australian government directed the ACCC to conduct a wide-ranging inquiry into the supply of residential building (home), contents and strata insurance in northern Australia. This final report brings together all of the analysis and recommendations made throughout the three year inquiry, setting...
Report

Insurance Inquiry report: December 2020

This inquiry has found widespread market failure in regards to the availability and affordability of essential small business insurance products.
Report

Business insurance: unaffordable or unavailable?

Doing business involves navigating a myriad of risks which makes insurance (compulsory and non-compulsory) an essential element of a successful business. This report finds that insurance is a pain point for many Australian businesses with most problems the result of complex global factors, rather than...
Briefing paper

AI and personal insurance: snapshot paper

This paper examines the potential use cases of AI across the insurance industry, compares these with the reality of how AI is used today, and explores the arguments for and against such applications, looking in particular at the ethical concerns associated with data collection and...
Discussion paper

Reforms to the sale of add-on insurance products

This paper outlines the Australian government’s proposed industry-wide deferred sales model for add-on insurance products and seeks targeted feedback from stakeholders.
Report

What's the risk? Access to insurance for people living with health conditions

This report identifies the opportunity for further ongoing collaborative work between insurers and industry representatives, consumers and advocates, and government and regulatory bodies, to improve the insurance experiences of people living with health conditions.
Report

Management of the Terrorism Reinsurance Scheme

The objective of this audit was to assess the effectiveness of the Australian Reinsurance Pool Corporation’s (ARPC) management of the Terrorism Reinsurance Scheme.
Report

Fair-minded cover: investigation into discrimination in the travel insurance industry

The Victorian Equal Opportunity and Human Rights Commission has concluded a major statutory investigation into mental health discrimination by travel insurers. This report details the findings of the investigation and considers important steps insurers can take to comply with the law in future.
Report

Toward resilient regional city centres

This Think Tank explored the potential to build economic, social and environmental resilience across regional cities and their hinterlands, specifically investigating strong city centres’ capacity to adapt to climate change impacts and their consequences.
Technical report

Managing the uncertainty and risks of climate change

The focus of the paper is the use of data that informs adaptation – how it can be collated, updated and disseminated, and how it can be incorporated into instruments to affect adaptation by governments, communities and individuals.
Working paper

Flexible long-term care insurance: an experimental study of demand

This paper examines stated preferences for long-term care insurance that pays extra income instead of reimbursing care costs. The results show that long-term care income insurance is likely to provide two important benefits to aging societies.
Report

APRA's policy priorities: information paper

APRA undertakes a program of regular policy review to ensure that the regulatory framework on which its prudential supervision is based remains fit for purpose. This paper sets out APRA's policy agenda for the next 12 to 18 months.
Report

ASIC update on implementation of Royal Commission recommendations

ASIC has provided this update on its planned actions in relation to the recommendations of the report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.