Doing business involves navigating a myriad of risks which makes insurance (compulsory and non-compulsory) an essential element of a successful business. This report finds that insurance is a pain point for many Australian businesses with most problems the result of complex global factors, rather than...
This paper examines the potential use cases of AI across the insurance industry, compares these with the reality of how AI is used today, and explores the arguments for and against such applications, looking in particular at the ethical concerns associated with data collection and...
This paper outlines the Australian government’s proposed industry-wide deferred sales model for add-on insurance products and seeks targeted feedback from stakeholders.
This report identifies the opportunity for further ongoing collaborative work between insurers and industry representatives, consumers and advocates, and government and regulatory bodies, to improve the insurance experiences of people living with health conditions.
The Victorian Equal Opportunity and Human Rights Commission has concluded a major statutory investigation into mental health discrimination by travel insurers. This report details the findings of the investigation and considers important steps insurers can take to comply with the law in future.
This Think Tank explored the potential to build economic, social and environmental resilience across regional cities and their hinterlands, specifically investigating strong city centres’ capacity to adapt to climate change impacts and their consequences.
The focus of the paper is the use of data that informs adaptation – how it can be collated, updated and disseminated, and how it can be incorporated into instruments to affect adaptation by governments, communities and individuals.
This paper examines stated preferences for long-term care insurance that pays extra income instead of reimbursing care costs. The results show that long-term care income insurance is likely to provide two important benefits to aging societies.
APRA undertakes a program of regular policy review to ensure that the regulatory framework on which its prudential supervision is based remains fit for purpose. This paper sets out APRA's policy agenda for the next 12 to 18 months.