Telehealth

ALTERNATIVE LABELS
e-health
e-mental health
Telemedicine
Mobile health
NARROWER TERMS


Collection
Standard
The Digital Health Systems Collection examines aspects of digital health systems which promise to improve and transform healthcare. It explores the evidence of what actually works and the ongoing policy discussions for how to implement change that delivers positive health benefits at a system level.
Journal article

Evaluation of home-based naturopathic telehealth clinic: an innovative COVID-19 pandemic response

The COVID-19 pandemic in Australia disrupted usual clinical training placements for naturopathic students. An innovative, remote Telehealth clinic was developed and implemented. This pilot study evaluates student and educator learning and teaching experiences in Telehealth. Thematic analysis of student written responses showed increased client diversity...
Report

The roadmap to telehealth efficacy: care, health, and digital equities

In this paper, the authors propose flexibilities within the current health care system that accommodate the changes imposed by new technologies, as well as continued government incentives to drive more competitive options and alternatives for health care delivery.
Journal article

Digital interventions to save lives from the opioid crisis prior and during the SARS COVID-19 pandemic: a scoping review of Australian and Canadian experiences

The potential for digital initiatives for opioid harm reduction is boundless. Synthesized evidence on current interventions and their efficacy are emerging. This scoping review is an effort to aggregate Canadian and Australian digital health initiatives used to prevent opioid-related deaths and minimize harm, prior to...

Report

How do place-based services evolve in a world of virtual, physical and hybrid service delivery?

Given the inevitable growth of virtual and hybrid services in the context of place-based service delivery, this report argues that future government initiatives should consider how virtual services can be included in the design and how they are integrated and interact with face-to-face components.
Briefing paper

Avoiding hospital readmissions: the models and the role of primary care

This paper discusses different models of care reported in the literature which have been used to prevent unplanned hospital readmissions, including those models that improve transitional care, as well as virtual wards and tele-health.
Strategy

Future focused primary health care: Australia’s primary health care 10 year plan 2022-2032

This plan was developed as a high-level response to the recommendations of the Primary Health Reform Steering Group, and an extensive series of consultations. The plan aims to support primary health care providers to embrace continuing advances in technology - in telehealth and virtual care...
Briefing paper

Access to and delivery of general practice services: a study of patients at practices using digital and online tools

This briefing examined data from 146 GP practices in England using the askmyGP online consultation system between 1 March 2019 and 30 September 2021. The analysis shows that patients often choose remote over face-to-face consultations and that GP practices can mitigate the risk of digital...
Report

Australia’s health reimagined: the journey to a connected and confident consumer

This publication is part of a joint national project by Deloitte, Curtin University, the Digital Health Collaborative Research Centre and the Consumer Health Forum of Australia, to better understand consumer preferences and expectations of virtual healthcare.
Systematic review

Web-based interventions to help Australian adults address depression, anxiety, suicidal ideation, and general mental well-being: scoping review

A large number of Australians experience mental health challenges at some point in their lives. However, in many parts of Australia, the wait times to see general practitioners and mental health professionals can be lengthy. With increasing internet use across Australia, web-based interventions may help...
Journal article

Experience of healthcare access in Australia during the first year of the covid-19 pandemic

Changes in health-seeking behaviours and challenges in accessing care have been reported during the COVID-19 pandemic. This qualitative study examines Australian experiences related to healthcare access during the early months of the pandemic. The study aimed to identify key areas of concern as well as...
Report collection

Telepractice in Family Work study

This qualitative research study explores the experiences of eight workers and three managers delivering family work using telepractice.
Briefing paper

Towards a sustainable funding model for telehealth in Australia

Drawing on government and non-government research, this briefing paper identifies and investigates potential barriers to cost-effectiveness, efficiency and equity in existing telehealth policies.
Report

The use of telepractice in the family and relationship services sector

The use of telepractice as a service delivery method has increased in Australia since the start of the COVID-19 pandemic. This paper reviews the evidence for telepractice as a service delivery method in the family and relationship services sector.
Briefing paper

Telehealth coaching in oral healthcare

This paper examines how telehealth coaching can support outcomes-focused, patient-centred care in oral health. The brief provides recommendations for an oral health coaching program which incorporates value-based health care approaches, team-based care, and telehealth to improve patient outcomes and reduce costs.
Report

Exploring participant experiences: a survey on the impact of COVID-19 pandemic on NDIS, allied healthcare services and consumer experiences transitioning to telehealth

This report contains the finding of a national survey to investigate the experiences of NDIS participants, or their family members/carers, when accessing allied healthcare supports during the COVID-19 pandemic.
Report

Navigating telehealth: the patients' perspective

The rapid uptake of telehealth in Australia during the pandemic has been life-changing for many patients. This report is intended to contribute to health system decisions, design, implementation and evaluation of telehealth to maximise the benefits, avoid the pitfalls, and encourage equitable access.
Report

Chatbots RESET: a framework for governing responsible use of conversational AI in healthcare

The use of artificial intelligence (AI) and chatbots in healthcare is a true reflection of the current times, when the world had to move in a flash to digital systems. The Chatbots RESET framework reflects months of effort by the project community, with contributions from...
Briefing paper

Pushing the boundaries: using telehealth to improve regional access and care

This Policy Brief focuses on telehealth and the opportunity to use existing services more effectively to embed paediatric expertise in regional primary care.
Position paper

The effective and sustainable adoption of virtual health care

As part of the COVID-19 response, the Medicare Benefits Schedule (MBS) was extended to support the wide-scale provision of health care by telehealth. With Australians more open to using technology in health care, this has led to optimism across the sector that there will be...
Guide

COVID-19 toolkit

The Kimberley Aboriginal Medical Services (KAMS) COVID-19 Toolkit has been developed to assist KAMS remote clinics, Kimberley Renal Services and Headspace Broome in planning and responding to the current Coronavirus (COVID-19) outbreak.
Briefing paper

Can digital health help stop the next epidemic?

This paper recommends a focused five-year U.S. initiative to pilot replicable models for scaling digital health within epidemic preparedness and response efforts in two to three partner countries.
Strategy

WA Health digital strategy 2020–2030

This strategy document was developed in collaboration with an extensive group of stakeholders, including patients, carers and clinical and corporate Western Australian health system staff. It provides a phased plan for digital innovation, with the first two years of the strategy focussing on building technological...
Journal article

How ‘help seekers’ are informing Lifeline’s digital service innovation

This case study demonstrates how Lifeline Australia brought the beneficiary voice and experience into developing a text-based, crisis support service.
Briefing paper

APO Digital Inclusion Collection brief: August 2019

This snapshot is inspired by the initiation of the Digital Health Literacy program being piloted for the Australian Digital Health Agency between July and December 2019. This program will deliver training to support people to improve their digital health literacy, including how to find quality...