Aged care quality and safety



Tell Touch – a digital health intervention for the aged care sector: an evaluation pilot

This project reports on a pilot evaluation of Tell Touch - a digital communication application. Tell Touch was developed as a feedback and complaints tool for use in aged care homes to protect older residents by measuring the extent of quality care provided and to...

Support at home: response to the Department of Health and Aged Care discussion paper (October 2022)

On 25 November 2022, UARC submitted its response to the Department of Health and Aged Care's second discussion paper on the design of the new program for in-home aged care.
Policy report

Policy futures: a reform agenda

It is intended that this publication will serve to increase the accessibility of valuable evidence and experiences to policy-makers within Australia. The University of Queensland and the Winston Churchill Memorial Trust also hope that it will encourage more partnership approaches toward developing public policy that...

Australia’s Aged Care sector: full-year report 2021–22

This report 2021-22 finds that the financial performance of many aged care providers has deteriorated in the past year. It also presents new evidence about the challenges in securing a sufficiently skilled aged care workforce.

Aged care employment: study report

It is widely recognised that there are major problems in the quality of aged care, especially in residential aged care. This report looks at whether there should be a policy to preference the direct employment of aged care workers.

Support at home: a commentary on the design of the proposed unified program

This paper offers a commentary on the design of the proposed unified program offers a critique of the initial framework for reforms to the delivery of in-home aged care services. It is a response to an overview paper, released by the Department of Health in...

Aged care market analysis 2022

This report outlines the findings from an analysis of Australia’s top 25 home care and residential aged care providers.
Journal article

Governing for quality and safety: a new province for boards of Australian aged care and disability support providers?

This article addresses the question of to what extent changes in legislation and regulatory standards in aged care and disability create new expectations of these boards and directors.

Duty of care: aged care sector in crisis

This paper updates the workforce projections of CEDA’s 'Duty of care' report, released in August 2021, based on the latest information and industry consultation. It finds that filling the growing shortfall in the aged care workforce is a task that is escalating each day.
Discussion paper

Sustainability of the Aged Care sector: discussion paper

This paper aims to support and promote an informed national policy debate on the sustainability of publicly subsidised aged care services in Australia. It draws on a comprehensive evidence base to outline the dimensions of the sustainability challenge.

Australia’s Aged Care sector: mid-year report 2021-22

This first edition of the Australia's Aged Care Sector report, analyses the mid-year results for the first half of the 2021-22 financial year and provides commentary on major challenges and progress on policy reforms.
Conference paper

Emerging empirical insights on the potential of green infrastructure to mitigate heat stress and improve access, inclusion, and safety in Australian aged care facilities

This paper provides emerging empirical insights on the potential of green infrastructure to mitigate heat stress and improve access, inclusion, and safety in Australian aged care facilities (ACFs). It concludes that green infrastructure offers many strategic benefits in ACFs, but these are typically overlooked in...
Briefing paper

Policy Brief: Allied health funding in residential aged care

This submission argues that the new Albanese Government must work with the allied health sector to develop a clear action plan that integrates allied health care into the residential aged care sector and implements the Royal Commission into Aged Care Quality and Safety's recommendations.
Position paper

An agenda for government from older Australians

COTA Australia has prepared this document to describe the policy opportunities for the 47th Parliament of Australia to improve the lives of older Australians.
Briefing paper

Quality of life tools to support measurement of aged care quality

This paper argues that it is essential that Australia establish a set of long-term and comprehensive indicators of quality in aged care provision. These must not only be both realistic and attainable - they must meet public expectations for high quality, caring, person-centred aged care.

Tipping point: a plan for a shock-proof aged care system

To help guide the decisions that must be made, and make sure aged care is prepared for all the challenges of the future – not just the immediate crises we face – Anglicare Australia has developed this blueprint to transform the system and prepare it...

Careless on accountability: is federal aged care funding siphoned away?

This report provides several case studies of large Australian aged care operators that demonstrate the urgent need for government reforms to require transparency and public accountability on federal aged care funding.
Discussion paper

Indirect employment in aged care: issues paper

The Productivity Commission has commenced a study into employment models in aged care, and the effects that policies and procedures to preference the direct employment of aged care workers would have on the sector. The Commission has released this issues paper to guide people in...

"Care that is right for me": A resource for working with aged care consumers

As part of its responsibilities for protecting and enhancing the safety, health, well-being and quality of life of aged care consumers, the Aged Care Quality and Safety Commission (the Commission) has identified and developed a range of best practice strategies and tools for providers of...
Discussion paper

Concepts for a new framework for regulating aged care

This concept paper outlines the early thinking to develop a new regulatory framework to support Australia's future aged care system. The paper provides advice about the need for a modern, risk proportionate framework, as the federal government rolls out the aged care reforms.

Impacts of new and emerging assistive technologies for ageing and disabled housing

This research looks at how smart home assistive technologies (AT) may be best used in both the aged care and disability sectors to reduce the need for support services. It includes an assessment of ease of use, quality-of-life and cost benefit analysis, and contributes to...

A new residential aged care accommodation framework: COTA Australia response

This submission is a response to the Australian Department of Health's aged care reform 2021 consultation paper and advocates for an accommodation framework that encourages innovation, consumer choice and control, and facilitates a variety of accommodation models responsive to consumer preferences.
Policy report

Unfinished business: practical policies for better care at home

The Royal Commission into Aged Care Quality and Safety heard distressing stories about the problems with aged care, and made sweeping reform recommendations. This report shows how that money would improve the lives of older people who need support at home.

National baseline report on Quality Use of Medicines and Medicines Safety - Phase 1: residential aged care

This report identifies a potential roadmap to embed Quality Use of Medicine principles in the aged care sector, with the aim of reducing medication-related harm.
Discussion paper

A new residential aged care accommodation framework

The Royal Commission into Aged Care Quality and Safety (the Royal Commission) recommended that the Australian Government should guide the design of residential aged care accommodation by developing and publishing a comprehensive set of National Aged Care Design Principles and Guidelines on accessible and dementia-friendly...