Automation



Report

Automated decision making in transport mobilities: review of industry trends and visions for the future

This report maps and analyses the social implications of the visions of our transport future. The report examines the assumptions underpinning these visions, as they are represented and projected in recent transport and mobilities stakeholder reporting.
Report

Automated legal guidance at federal agencies: report for the Administrative Conference of the United States

When individuals have questions about federal benefits, services, and legal rules, they are increasingly seeking help from government chatbots, virtual assistants, and other automated tools. This report describes the results of a qualitative study of automated legal guidance across the US Federal government, which included...
Discussion paper

Positioning Australia as a leader in digital economy regulation

The Digital Technology Taskforce has released this issues paper, seeking views on how Australia's regulatory settings and systems can maximise opportunities to enable and better facilitate the responsible use of new technologies, with a specific focus on artificial intelligence (AI) and automated decision making (ADM).
Report

The new machinery of government: using machine technology in administrative decision-making

The NSW Government’s first digital strategy spoke of the need for government to be ‘digital by design’ and ‘digital by default'. This report is about the shift toward machine technologies, a term used for the broad range of digital and data enabled systems and processes...
Report

Switched on: how do we get the best out of automation and AI in health care?

This report offers in-depth analysis into the challenges and potential presented by automation and AI in health care and highlights wider implications for the future, setting out considerations for policymakers and the NHS.
Report

Are new technologies changing the nature of work? The evidence so far

This study illustrates that, although recent advances in automation technologies have affected what workers do on the job and which occupations they work in, the overall changes are not substantive.
Report

Technology and the future of the government workforce

New and emerging technologies will change government in a wide range of ways. This report assesses the state of this transformation in the UK, what it means for the government workforce, and what steps the government needs to take now to ensure that it manages...
Fact sheet

Automated decision-making, digital government and preserving information access rights – for agencies

This fact sheet provides guidance to agencies on the release of information in relation to the use of automated decision-making systems.
Journal article

Design of knowledge-based systems for automated deployment of building management services

Despite its high potential, the building's sector lags behind in reducing its energy demand. Tremendous savings can be achieved by deploying building management services during operation, however, the manual deployment of these services needs to be undertaken by experts and it is a tedious, time...
Report

The robots are NOT coming (and why that’s a bad thing …)

This research shows that Australia’s economy is now regressing in its use of new technology, with negative implications for productivity, incomes, and job quality. The report's findings contrast sharply with the common concern that robots and other forms of automation will threaten future job security...
Conference paper

Exploring mistakeproofing in healthcare design

This paper reports findings of an ongoing research that follows the Design Science Research approach, with the aim of exploring how existing technologies can support incorporating mistakeproofing (poka yoke) into healthcare design, framed within the regulations compliance process. These technologies rely on the use of...
Report

The demographics of automation in Canada: who is at risk?

Just a few years ago, policy-makers became concerned about the prospect of many job-related tasks being automated using advances in robotics and artificial intelligence. In this study, Statistics Canada researchers, Marc Frenette and Kristyn Frank, break new ground, by examining the demographic and employment characteristics...
Report

Chat with us: how states are using chatbots to respond to the demands of COVID-19

When the COVID-19 pandemic hit the United States in March 2020, states experienced unprecedented surges in online inquiries and transactions. Automation, in the form of chatbots, was quickly developed and deployed to supplement existing human resources. This publication includes state examples, predictions for the future...
Guide

Automated decision-making better practice guide

Technological advances have made it easier for agencies to make automated decisions. However, it is well recognised that automated systems have the potential to significantly impact the rights and privacy of individuals.
Report

Shaping the future: a 21st century skills system for Wales

This report is the second of two in a project looking at how Wales can develop a 21st century skills system, ready for the changes it faces and able to prepare the people and economy of Wales to take the opportunities and meet the challenges...
Working paper

Behind the headline number: why not to rely on Frey and Osborne’s predictions of potential job loss from automation

In 2013, Oxford's University's Carl Benedict Frey and Michael Osborne predicted that 47% of jobs in the United States were at “high risk” of automation over the next 10 to 20 years. The authors of this paper argue that these predictions are not reliable and...
Report

A 21st century skills system for Wales: challenges and opportunities

This report outlines the economic and policy context facing Wales, and attempts to set out some of the key challenges and opportunities to build a successful 21st century skills system.
Report

The future is ours: women, automation and equality in the digital age

Automation – or the substitution of labour for capital – has triggered dystopian visions of mass joblessness, as well as utopian visions of a world with no work. This paper argues that automation presents an opportunity to narrow gender inequalities, and sets out four propositions...
Report

Automation, AI and anxiety: policy preferred, populism possible

Who is fearful of automation and what do they want politicians to do about it? This paper finds a correlation between Canadians’ fear of job losses from automation and populist and nativist views—but also that Canadians favour traditional government policy approaches to job disruption, such...