This report maps and analyses the social implications of the visions of our transport future. The report examines the assumptions underpinning these visions, as they are represented and projected in recent transport and mobilities stakeholder reporting.

When individuals have questions about federal benefits, services, and legal rules, they are increasingly seeking help from government chatbots, virtual assistants, and other automated tools. This report describes the results of a qualitative study of automated legal guidance across the US Federal government, which included...

The Digital Technology Taskforce has released this issues paper, seeking views on how Australia's regulatory settings and systems can maximise opportunities to enable and better facilitate the responsible use of new technologies, with a specific focus on artificial intelligence (AI) and automated decision making (ADM).

The NSW Government’s first digital strategy spoke of the need for government to be ‘digital by design’ and ‘digital by default'. This report is about the shift toward machine technologies, a term used for the broad range of digital and data enabled systems and processes...

This report offers in-depth analysis into the challenges and potential presented by automation and AI in health care and highlights wider implications for the future, setting out considerations for policymakers and the NHS.

This study illustrates that, although recent advances in automation technologies have affected what workers do on the job and which occupations they work in, the overall changes are not substantive.

New and emerging technologies will change government in a wide range of ways. This report assesses the state of this transformation in the UK, what it means for the government workforce, and what steps the government needs to take now to ensure that it manages...

This fact sheet provides advice to citizens seeking access to government information.

This fact sheet provides guidance to agencies on the release of information in relation to the use of automated decision-making systems.

Despite its high potential, the building's sector lags behind in reducing its energy demand. Tremendous savings can be achieved by deploying building management services during operation, however, the manual deployment of these services needs to be undertaken by experts and it is a tedious, time...

This research shows that Australia’s economy is now regressing in its use of new technology, with negative implications for productivity, incomes, and job quality. The report's findings contrast sharply with the common concern that robots and other forms of automation will threaten future job security...

This paper reports findings of an ongoing research that follows the Design Science Research approach, with the aim of exploring how existing technologies can support incorporating mistakeproofing (poka yoke) into healthcare design, framed within the regulations compliance process. These technologies rely on the use of...

Just a few years ago, policy-makers became concerned about the prospect of many job-related tasks being automated using advances in robotics and artificial intelligence. In this study, Statistics Canada researchers, Marc Frenette and Kristyn Frank, break new ground, by examining the demographic and employment characteristics...

When the COVID-19 pandemic hit the United States in March 2020, states experienced unprecedented surges in online inquiries and transactions. Automation, in the form of chatbots, was quickly developed and deployed to supplement existing human resources. This publication includes state examples, predictions for the future...

Technological advances have made it easier for agencies to make automated decisions. However, it is well recognised that automated systems have the potential to significantly impact the rights and privacy of individuals.

This report is the second of two in a project looking at how Wales can develop a 21st century skills system, ready for the changes it faces and able to prepare the people and economy of Wales to take the opportunities and meet the challenges...

In 2013, Oxford's University's Carl Benedict Frey and Michael Osborne predicted that 47% of jobs in the United States were at “high risk” of automation over the next 10 to 20 years. The authors of this paper argue that these predictions are not reliable and...

This report outlines the economic and policy context facing Wales, and attempts to set out some of the key challenges and opportunities to build a successful 21st century skills system.

Automation – or the substitution of labour for capital – has triggered dystopian visions of mass joblessness, as well as utopian visions of a world with no work. This paper argues that automation presents an opportunity to narrow gender inequalities, and sets out four propositions...

Who is fearful of automation and what do they want politicians to do about it? This paper finds a correlation between Canadians’ fear of job losses from automation and populist and nativist views—but also that Canadians favour traditional government policy approaches to job disruption, such...