Guide

Legal form and governance arrangements for public entities-guidelines

Adopting appropriate legal forms and governance arrangements for the functions and activities being undertaken by public entities is critical for high quality performance. These guidelines propose a process for determining the most appropriate legal form and governance arrangements when establishing a public entity.
Literature review

Responsive regulation in practice: a review of the international academic literature

Building on a systematic evidence review of peer-reviewed articles published since 1992, the aim of the research paper is to assist executives, managers and frontline workers in regulatory organisations and units who are interested in responsive regulation.
Discussion paper

Towards a profession of public regulation: lessons from the New Zealand G-REG Initiative

This research paper maps, explores, and interrogates the New Zealand Government Regulatory Practice Initiative (G-REG), as an example to obtain a better understanding of whether a standardised program can help to nurture and increase the professionalism of a community of public servants.
Strategy

Our environment, our health: building our future together

Clean air, water and land are essential to the health and lifestyle of every Victorian and the environment. Our enjoyment of good quality of life is reliant on minimal disturbance from noise and odour. This strategy outlines how the EPA(Vic) will ensure Victoria continues to...
Policy

Compliance and enforcement: draft policy

This draft policy covers the Victorian EPA’s compliance and enforcement approaches for supporting and directing compliance as well as the EPA’s principles and criteria for decision-making, including the consideration of risk, and behaviour and motivations for compliance.
Strategy

Regulatory strategy: 2020-2025 draft

Informed and directed by the EPA’s organisational strategy 'Our environment, Our health', this draft strategy explains how the EPA will successfully tackle current strategic challenges in Victoria and in doing so, sets the direction and intent of their regulatory effort.
Article

Good design leads to great digitisation for regulators

Technology is a vital ally for regulators. It can improve the user experience for citizens, reduce costs by automating processes, improve compliance by streamlining routine tasks, and allow access to services around the clock. But it can also be expensive if not executed well.
Strategy

Energy compliance and enforcement priorities 2019–20

The priority areas set out in this document will be the focus of the Essential Services Commission's compliance and enforcement work for the next year. By promoting and enforcing compliance in these areas, the Commission aims to restore trust in the energy market.
Guide

Benefits, costs and risks of business process digitisation programs

These guidelines examine some of the benefits, costs and risks associated with a business process digitisation program and how to mitigate those risks.
Guide

Service design — overview

Service design is about making government services easy for people to use. This means designing services that put people at the centre and help them do the task they need to do, like learning to drive or buying a house.