Community-based social services

Discussion paper

11 Sep 2017

Territorians are being encouraged to help shape the digital future of the Northern Territory by having their say on this government discussion paper.


First evaluation report
31 Aug 2017

The aim of the '50 Lives 50 Homes' project is to house and provide support to fifty of Perth’s most vulnerable homeless people. This research report constitutes the first of three reports for the evaluation of the project.


17 Jul 2017

This report assesses whether there has been progress in community sector outcomes measurement in Western Australia.


28 Jun 2017

This report introduces Social Return on Investment and highlights the importance of measuring social impact.


25 Jun 2017

This New Zealand radio documentary explores the issues involved with government collection of social service data.


4 Jun 2017

This report argues that adopting a co-accountability approach to evaluation will ensure that both the government agency funding the program and the program provider delivering the program are held accountable for results.


1 Jun 2017

The Kapasa is a tool for policy managers, advisors and analysts within government agencies to incorporate the needs, values, aspirations and experiences of Pacific peoples in the generic policy development process.


National economic and social impact survey 2017
24 May 2017

This new survey of 1380 Salvation Army clients across the nation paints a very bleak picture of what life is like for a huge number of struggling Australians.


19 Apr 2017

This report has been produced by Deloitte Access Economics and commissioned by Anglicare Victoria for the Home Stretch campaign. It is a study of the socio-economic costs and benefits of extending care exit from the age of 18 to the age of 21 in Victoria....


29 Mar 2017

Despite the increasingly high profile of domestic and family violence (DFV) in Australian society, surprisingly little is known in the public domain about the ways women’s specialist services provide help to the victims/survivors. When it comes to Aboriginal women, high rates of violence have been...


29 Mar 2017

The objective of this report, commissioned by Family and Relationship Services Australia (FRSA), was to begin a national conversation as to how investing in coordinated strategies to increase family-based prevention and early intervention services can be utilised in Australia to better address priority health and...


13 Mar 2017

This report has been built upon many months of research and analysis into the not-for-profit sector in New Zealand.

Our aim is to provide everyone in New Zealand society with a deeper understanding and appreciation of the critical role this sector plays in our...

Case study

15 Feb 2017

This case study explores HomeGround Real Estate, an innovative model of delivering affordable housing pioneered by HomeGround Services (now Launch Housing) in Victoria.

While most affordable housing initiatives focus on increasing stock of new social housing, HomeGround Real Estate represents an intervention in a...


14 Feb 2017

This report forms part of an AHURI Inquiry into the funding and delivery of programs to reduce homelessness. It provides evidence from case studies of homelessness services into how services supporting those experiencing homelessness are funded, and how different forms and levels of funding impact...


13 Jan 2017

In a healthy community, no-one would get stuck facing long-term disadvantage. We are all challenged by life’s ‘ups’ and ‘downs’, but for some people the ‘downs’ are much deeper and longer lasting. Early, intergenerational and locational disadvantages constrain opportunities and limit social mobility. This isn’t...


30 Dec 2016

Executive summary

Since the mid-2000s, Australian housing policy-makers have taken an interest in the transfer of public housing to community housing providers (CHPs), partly as a means of transforming a social housing system dominated by financially unsustainable public housing into a vibrant affordable...


20 Dec 2016

Undertaking experiments in public policy is like any other innovation – it requires a mix of disruption, a committed and talented team, and, most importantly, the courage of leaders to let go of bad rules and explore new ways of doing things. This approach can...


9 Dec 2016

This report reveals that individuals who experience multiple, cross-sector services in the specialist homelessness, protection or youth justice service areas are a particularly vulnerable group. Clients experiencing 2 or more of these services were more likely than specialist homelessness services-only clients: to report having substance...


2 Nov 2016

A common theme of Victoria’s Draft 30-year Infrastructure Strategy is getting more use from infrastructure by creating multipurpose, integrated and well-managed facilities. We agree, but emphasise this requires a different culture and approach by infrastructure owners to understand, collaborate and value infrastructure use for broader...


31 Oct 2016

Medicos, experts and former gambling addicts say they have grave concerns about the closure of the Statewide Gambling Therapy Service in South Australia. The free service, successfully run from the Flinders Medical Centre for two decades, will shut at the end of the year, with...



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