Low-income consumers

Working paper

5 Feb 2019

Through an extended decomposition framework, this paper estimates the effect of four main components (policy, demography, market income and other factors) on the year-over-year changes in income inequality in Australia between 2002 and 2016.


5 Feb 2019

This report models a number of policy solutions that would reduce the amount people on low incomes spend on energy, in order to reduce their energy stress and support a faster transition to clean energy.


22 Nov 2018

This report on electricity, gas and water disconnections has found disconnecting people from utilities because they can’t afford to pay their bills hurts families that are already struggling, worsens the hardship experienced by people who are already living with multiple forms of disadvantage, and is...


12 Oct 2018

This analysis investigated the burden of electricity and gas costs for a range of household types in Australia between 2008 and 2018, finding that some of the lowest income households in Australia spend more than 10% of their incomes on spiralling energy costs.


16 Jun 2017

In this report, NCOSS spoke to people and families doing it tough across NSW, hearing from people living below the poverty line on their experience and what would make a real difference for them.

Briefing paper

15 Jun 2017

In the context of energy reforms to address peak electricity demand in Australia, this briefing paper provides a critical review of cost-reflective electricity pricing policy and the potential impacts of heatwaves and other extreme heat events in vulnerable households.

Conference paper

17 Feb 2017

This paper reveals the barriers that lower income households face in improving their residential energy efficiency and in achieving low carbon living. It puts forward policy suggestions on how some current assistance and incentive programs encouraging low carbon living could be adjusted.


3 Nov 2016

In this study over 500 Centrelink recipients were surveyed to identify the importance of telecommunications and assess the issues associated with cost. A series of focus groups were also conducted. The research assessed the extent of the communications poverty premium for low-income consumers, including the...


28 Aug 2015

A dramatic increase in the number of Victorian households experiencing involuntary electricity and/or gas disconnections has prompted a review of disconnections by the Victorian government. This research into the direct and indirect costs that arise from disconnections was commissioned by the Consumer Action Law Centre...


25 Aug 2014

Executive summary

On a daily basis, community-based financial counsellors deal with electricity and gas providers on behalf of customers who are struggling financially, and witness firsthand the efficacy or otherwise of hardship practices across different industries. The 2014 Rank the Energy Retailer survey...


2 Apr 2014

Background: The New Zealand National Heart Foundation developed the Healthy Heart visual food guide to aid New Zealanders in selecting a healthy diet. The visual food guide conveys a balance and proportion of foods, based on the recommended volume of each food group. The main...


15 Oct 2006

The evidence for Britain shows that minimum wages are associated with a small increase in work-related training for the low paid and have not adversely affected the employment of British workers. The authors therefore suggest that the minimum wage has the potential to reduce wages...


18 Jan 2006

Several cross-country studies have observed a negative correlation between inequality and interpersonal trust. Using data from 59 countries, Andrew Leigh finds that a rise in inequality does reduce trust.


26 Jan 2004

In this paper Sean McNelis describes an Australian Housing and Urban Research Institute project investigating Independent Living Units - units provided by not-for-profit organisations and which are targeted at older persons with relatively low incomes and low assets. The project is looking at the significance...



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