21 Jun 2017

This guide provides a listing of online information for sources relevant to Australian media and communications legislation, standards, policy and industry advocacy.

Briefing paper

26 Oct 2016

Communication has been a consistent current running through many major health developments of recent years. And yet, despite the demonstrated promise of communication as a tool for improving public health, not enough has been done to date to capitalise upon its potential, particularly in the...


27 Sep 2016

The report includes a survey of 37 leading news executives from Europe and the United States on their relationship with Facebook.

The International News Media Association report focuses on eight key areas:

What Facebook does and how it works; The market position of...

Journal article

31 Aug 2016

While a number of investigations of online language learning behaviours are available, there are currently few ‘micro’ analytic studies that explore the role of different types of small talk to complete institutional tasks online. This study focuses in particular on an institutionally-initiated, out-of-class telecollaborative Skype...


31 Aug 2016

The Corporate Plan 2016–20 sets our course for the future, identifying our purpose, values, operating environment, strategic priorities, capability and risk oversight and management.

Audio podcast

10 May 2016

In this episode of InTransition, David Pembroke interviews the Director of Talkforce Media and Communications Strategists, Dr David Marshall, who in 2015 completed his Ph.D. in Communication and Media Studies on Prime Minister John Howard’s media and communications operation.

This interview includes discussion on...


8 Mar 2016

When it comes to death the statistics are clear. We will all die.

So why don’t we talk about it?

End of Life Care is under significant pressure in Australia. Demand is rocketing, access is limited and the system is often too...

Audio podcast

23 Feb 2016

In this special episode of InTransition, David Pembroke interviews Kanchan Dutt, the Senior Manager of Media and Communications for the Australian Capital Territory Community Services Directorate. This interview includes discussions on the constraints of department communications, how to improve the skills of staff to become...

Discussion paper

18 Feb 2016

This short discussion paper is based on collaborative and ongoing research into crisis and disaster management and its intersection with the role of politicians in communicating with various publics before, during and after crises and disasters.

Audio interview

9 Feb 2016

In this episode, Founder and CEO David Pembroke sits down with Caroline Fisher, lecturer in journalism at the University of Canberra. They discuss the new role journalism plays in the public sector and how that is changing with new content marketing initiatives. David and Caroline...


14 Jul 2015

The objective of the audit was to assess the effectiveness of the Australian Communications and Media Authority’s regulation of unsolicited communications.

To form a conclusion against this audit objective, the ANAO adopted the following high-level criteria:

an appropriate framework for assessing...



28 Oct 2014

CFCA Manager Elly Robinson draws on the wisdom of Atul Gawande to help make complex concepts understandable.

"Use familiar words – words that your readers will understand, and not words they will have to look up. No advice is more elementary, and no...


4 Sep 2014

Overview: This edited collection includes eleven major case studies and one general review of rhetorical contest in Australian politics. The volume showcases the variety of methods available for studying political speech, including historical, theoretical, institutional, and linguistic analyses, and demonstrates the centrality of language...

Discussion paper

30 Jul 2014

This discussion document sets out the key issues being considered as part of this review of New Zealand's Radiocommunications Act 1989, the first substantial review since the mid- 1990s.

Introduction: The last substantial review of the Radiocommunications Act 1989 (the Act) was undertaken...


2 Jul 2014


Email marketing remains one of the most effective ways that arts organisations can communicate directly with their audiences.

The Optimiser online marketing benchmarking programme captures and compares sector-wide email marketing data. For the first time, the programme has enabled us to...


16 May 2014

How can governments, communities, businesses and individuals prepare for a total communications blackout in the 21st century?


This report presents the findings of a research project which assessed the social impact of the Warrnambool exchange fire. The fire occurred on November...

Journal article

3 Apr 2014

We start from the premise that the active involvement of media audiences is a powerful tool for enhancing their experience. Therefore, it is plausible to think that it also has the potential to enhance their engagement with content, brand and creators. We argue here for...


2 Apr 2014

This symposium was an in-depth exploration of the ARC Centre of Excellence for Creative Industries and Innovation's (CCI) influence, impact and contributions since 2005, as well as its ongoing agenda.

CCI engaged with academic colleagues and industry, government and community partners to reflect on...


18 Jan 2014

The ACMA Communications report 2012–13 shows that Australia’s digital landscape continues to grow strongly with increases across the board in levels of internet access, frequency of internet use and growth in the intensity of online engagement. This increased engagement with the digital economy continues is...

Journal article

12 Nov 2013

The co-creation of cultural artefacts has been democratised given the recent technological affordances of information and communication technologies. Web 2.0 technologies have enabled greater possibilities of citizen inclusion within the media conversations of their nations. For example, the Australian audience has more opportunities to collaboratively...



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