Patient experience


Better medicine use by 2023, powered by digital health transformation
26 Jul 2019

This report outlines the future of pharmacy - where these digital systems provide seamless, more customised clinical care and better medicine outcomes. It suggests that digital transformation will piece together Australia’s healthcare system and provide an unprecedented opportunity to increase the quality of patient care....


8 Jul 2019

A fresh drive to improve patient safety across the NHS will see patients able to log concerns about their care via a new digital service accessible through their smartphone.


3 Jul 2019

This report examined the associations between socioeconomic status and injury morbidity in Australia and looked at the effects of SES on hospitalised injury cases by age, sex, Indigenous status, and by a selection of external causes of injury.

Journal article

3 Jul 2019

Reproductive abuse is defined as a deliberate attempt to control or interfere with a woman’s reproductive choices. There is a dearth of research on reproductive abuse, particularly qualitative research. This study aims to address this gap by exploring how health practitioners in a large Australian...

Policy report

17 Sep 2018

A strong primary health care system is fundamental to increasing efficiency, reducing hospitalisations, lowering health inequalities and ultimately improving health outcomes for all Australians. The recommendations in this report outline the right settings for system change, critical to transform our health system and strengthen consumer-centred...


17 Nov 2016

Emergency departments are a critical component of Australia's health-care system, providing care for patients who require urgent attention. This report presents information on the Australian public hospitals that have purpose-built emergency departments staffed 24 hours a day, which reported to the National Non-Admitted Patient Emergency...

Journal article

15 Apr 2016

This review found that physician enquiry into the religion and/or spirituality of patients is inconsistent in frequency and nature and that in order to meet patient needs, barriers to discussion need to be overcome.

Literature review

30 Dec 2015

This Evidence Check review examined factors relating to positive and negative experiences of patients in Australian hospitals. It drew on qualitative studies of patient reported experiences and found that small changes to health system operations and resourcing, and the way professionals engage with patients, could...



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