Attracting and retaining a highly skilled, diverse workforce to support the Government of Canada’s digital strategy
8 Mar 2019

Canada’s public service has charted an ambitious and comprehensive information management and technology strategy, and talent is one of its pillars. This report argues that leveraging diverse, inclusive, tolerant and supportive work environments can help attract the talent that the Government of Canada needs to...

Briefing paper

30 Nov 2018

Australia has fallen behind many other countries by failing to adopt an integrated approach to e-government that joins up all government services across the three tiers of government. For citizens, this makes life harder than it needs to be and consumes time that could be...

Audio interview


16 Aug 2016

Investigations are continuing into what went wrong at the Australian Bureau of Statistics over the botched online census. But there's fresh scrutiny of the computer giant IBM, which has been blamed for failing to take adequate pre-emptive steps to deal with the denial of service...


31 Mar 2016

This research explores what would make it easier for business individuals and small businesses to deal with government agencies and use online channels instead of traditional channels in their interactions with government.

The research explores what channels business individuals and small businesses have used...


31 Jan 2015

The ARC Open Access Policy took effect from 1 January 2013.

The Australian Government makes a major investment in research to support its essential role in improving the wellbeing of our society. To maximise the benefits from research, publications resulting from research activities must...

Conference paper

14 Nov 2011

This paper examines the role of information and communication technology (ICT) policies in shaping the participatory nature of local e-government. It suggests that civic involvement through e-government practices requires a combination of direct and indirect ICT policies (Cohen, van Geenhuizen and Nijkamp, 2005). Direct policies...


17 Apr 2007

e-Consultation is emerging as a valuable tool for councils to engage with their community.

This guide is intended as a practical tool to help councils set up their own e-consultation strategies. Consultation is a dialogue amongst community and council. e-Consultation can enhance traditional face-to-face...



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