This report reflects what the Australian Public Service (APS) Review Panel has learned from their initial investigations and what changes the panel believes are needed to build an APS that is fit for the future.
This paper discusses the evaluation capacity and capability of the APS and how it can adopt a sustained approach to learning from successes and failures. It outlines the need for a cultural shift and an institutional framework that embeds the strategic importance and processes of...
Canada’s public service has charted an ambitious and comprehensive information management and technology strategy, and talent is one of its pillars. This report argues that leveraging diverse, inclusive, tolerant and supportive work environments can help attract the talent that the Government of Canada needs to...
Few within government would deny that evidence-based policy-making is important to achieving good outcomes. Australia’s history provides ample support for that. But it is also apparent that practice over the past decade has fallen short of the ideals espoused.
In 2015, Rosie Batty was made Australian of the Year for her outspoken advocacy on behalf of the victims of domestic violence. Her leadership galvanized a national conversation, and in August 2015 the Tasmanian Government pledged over $25 million for a new statewide action plan...
Governments around the world know they must transform the services they provide if they are to be able to deliver for citizens. Aging populations are putting huge pressure on health and social services, education systems need to equip young people with the skills for a...
Governments keep saying they will ‘work with’ Indigenous interests. But they struggle to do so – not just politically, but administratively as well. Using boundary spanning methods will help, but can existing public servants make the transition?
This report sets out how the public sector could benefit from a federated, data-driven approach - one that provides greater power to its leaders, benefits its participants and users, and improves performance through better use of, and structured access to, data.
This report, based on a survey of public sector innovation (PSI) units in Australia and New Zealand undertaken in February 2018, suggests that the actual number of PSI units worldwide may be significantly higher than previously thought.
Three years ago, the Chilean government launched Laboratorio de Gobiernowith a strategic priority to build innovation capacity and enable innovation in Chile’s public sector. As part of this, the lab developed a practice-based capacity building programme called Experimenta.
The story of LEGO's brand resurgence, and others like it about open innovation, have important implications for implementation of strategy in the public sector.
In this annual overview of global government innovation, the OECD warns that the public sector will need a 'major course correction' to come to terms with the uncertainty posed by globalisation, rising inequality and disruptive technologies. The report argues that current government infrastructure is not...
This report looks globally for innovative approaches that can serve as a resource for policymakers to meet emerging challenges in a highly contested public policy landscape.
This article addresses the evolution of New Zealand's capital city, Wellington over the last three decades, both in terms of its growth into digital and cultural markets but also the way in which it has been driven by New Public Management sensibilities.
Making change within government is not easy. Our research interviewed over 150 people working across all tiers of government across Australia. As result, Hacking the Bureaucracy provides an overview to what innovation is taking place inside government and the steps and best practices that motivated...