This audit report examines whether digital delivery of government services in Victoria has improved customer experiences and reduced costs.

This paper is a contribution to a program of work – involving similar discussions among a wide cross-section of participants from multiple industry sectors – on national resilience in light of COVID-19. It is one of the products of the National Resilience Project being co-led by Global Access Partners (GAP) and the Institute for Integrated...

The second wave of COVID-19 cases in Victoria led to a series of strict restrictions in the state and had devastating impacts on peoples’ lives, livelihoods and mental health. This inquiry final report finds that there were serious failings, in terms of provision of pandemic planning across the broader Victorian health sector.

This interim report identifies issues that have emerged from the COVID-19 Hotel Quarantine Board of Inquiry to date, and makes recommendations for a quarantine program in Victoria, as the state begins to consider re-opening to international arrivals.

As the devastating 2019–20 bushfire season showed, all Victorians are at risk from bushfires. This audit was conducted to examine if the responsible state agencies are effectively working together to reduce Victoria’s bushfire risk.