This technical paper has been prepared for the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industries. Its purpose is to explain in general terms the legal framework within which financial advice is provided, and financial products are sold, to Australian households.

The Financial Consumer Rights Council (FCRC): Dignity and Debt Financial Difficulty and Getting Older initiative was designed to address the effectiveness of one-on-one financial counselling sessions with Older Persons, including provision of consumer advocacy and information about financial hardship protections to those entering aged care, education to the aged-care health workforce on the role of...