This report argues that fundamental reform of the architecture of Australia's welfare system is needed to better capture evolving labour market and social changes, and proposes four pillars of reform. In December 2013, the Minister for Social Services, the Hon. Kevin Andrews MP, appointed an independent Reference Group to review Australia's welfare system. This is...

This resource aims to assist councils assess the services they provide for local communities.

This audit assessed the effectiveness of the Department of Human Services’ (DHS) implementation of initiatives to support the delivery of services to Indigenous Australians. Audit objective, criteria and scope The audit objective was to assess the effectiveness of DHS’ implementation of initiatives to support the delivery of services to Indigenous Australians. To form a conclusion...

This audit assessed the accessibility of mainstream services such as hospitals, maternal and child health services, schools and kindergartens, and community and public housing for Aboriginal Victorians, and found little improvement in outcomes. Summary The Victorian Aboriginal population was around 47 000 at the 2011 census, making up around 0.9 per cent of the overall...

The processes set up to provide accessible services for migrants, refugees and asylum seekers are not resulting in informed and coordinated service planning and delivery, this audit finds. Summary Migrants, refugees and asylum seekers are among the most vulnerable people in our community because of their often complex and significant needs. Migrants with low English...