This article documents the findings from an experiment that tested whether contemporary natural language processing (NLP) technology is capable of producing public policy-relevant briefing notes that expert evaluators judge to be useful.

The analysis in this article finds strong evidence that existing governance and intergovernmental cooperation frameworks, in combination with their established service production and delivery ecosystems, have allowed the three countries to move towards real user-centric, integrated service production and delivery.

The purpose of conducting this research was to investigate the influence and impacts of technology on the already-existing issue of 'fake news', and subsequently put forward recommendations to counteract it.

Governments are evolving new ways to think, combining observation, memory, analysis, models, and creativity. This article describes how they think, how the COVID crisis has accelerated innovation in new ways of thinking, the use of metaphors to understand these processes, the role of democracy and civil society, and the new skills needed.