This report is a case study providing insights into the lived experience that many apartment owners suffer in buildings with defects. It comes three years into the building reforms being implemented in New South Wales to lift the compliance of and public confidence in residential apartment buildings.

The purpose of the report is to produce clear data on the problem of serious building defects in Class 2 residential apartment buildings in NSW. The report finds that 39% of strata buildings have experienced serious defects in the common property.

The purpose of the report is to determine how 'digital ready' the construction industry is to meet the opportunities of the digital future.