Summary: This audit assessed the effectiveness of the Department of Human Services’ administration of the child support objection review process. To assist in evaluating the department’s performance in terms of the audit objective, the ANAO developed the following high level criteria: the department effectively promoted the review process and ensured accessibility for those considering objections...

This audit examined the effectiveness of the Department of Human Services’ management of Medicare customer data and the integrity of this data. Audit objective, criteria and scope The objective of the audit was to examine the effectiveness of the Department of Human Services’ management of Medicare customer data and the integrity of this data. To...

This audit assessed the effectiveness of the Department of Human Services’ management of Medicare compliance audits. Audit objective, criteria and scope The objective of the audit was to assess the effectiveness of the Department of Human Services’ management of Medicare compliance audits. To form an opinion against the audit objective, the ANAO examined the design...

This audit assessed the administrative effectiveness of Defence’s procedures to provide emergency assistance to the civil community. Introduction An emergency situation can be a natural occurrence, such as a bushfire, flood or cyclone, or result from human activities. Emergencies occur frequently in Australia and range in severity from small-scale incidents to large-scale, catastrophic events. The...

The objective of the audit was to assess the Australian Federal Police's (AFP’s) management of policing services at Australian international airports. In order to form a conclusion against this audit objective, the Australian National Audit Office (ANAO) examined if: the transition to the 'All In' model of policing at airports (Project Macer) had been delivered...