A playbook to help public servants and those interested in developing impactful policy outcomes. It offers a framework for public servants to develop and deliver better policies and policy outcomes, outlining how to bring policies to life and make them measurable, impactful and adaptive. It is organised into three key sections: frameworks, fitness and foundations.

This book explores a fundamental problem that undermines the integrity, competence and trust in public institutions: the expertise deficit. It aims to contribute meaningfully to public sector reform efforts underway in Australia and globally, particularly with regards to capability development and leveraging diverse forms of expertise. It focuses primarily on the Australian public sector.

Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss.

They are highly effective at exposing wrongdoing, but do they influence policy development? A two-stage approach might be more effective, say the authors.

APS review panel member and Coca-Cola Amatil Australia chief, Alison Watkins, reveals her observations of the public service and dwells on the role of business in contributing to the reform debate.