Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss.

They are highly effective at exposing wrongdoing, but do they influence policy development? A two-stage approach might be more effective, say the authors.

APS review panel member and Coca-Cola Amatil Australia chief, Alison Watkins, reveals her observations of the public service and dwells on the role of business in contributing to the reform debate.

Many Indigenous communities in the USA have used tribal self-determination and access to land to build an economic base and deliver benefits to their people. While the circumstances in the USA differ from both Australia and New Zealand, two US experts believe that some of...

Governments aren’t doing the research needed to underpin rigorous policy development, worries Grattan Institute CEO, John Daley.