This audit focused on early intervention services provided through the Child and Family Information, Referral and Support Teams and Integrated Family Services system. It examined whether families can readily access these services and whether services are leading to positive outcomes for vulnerable families. Summary In 2013–14, there were 82 075 reports to child protection in...

Overview: This audit assessed whether the Department of Health & Human Services (DHHS), WorkSafe, Ambulance Victoria (AV) and health services are adequately protecting healthcare workers from the risks and incidence of occupational violence. All audited agencies have implemented improvements aimed at preventing and reducing occupational violence. However, these improvements are incomplete, inconsistently applied and have...

This audit found that Victoria has not yet secured full value for money from the Melbourne Metropolitan Bus Franchise arrangements, despite achieving almost $33 million in cost savings in 2013–14. Overview In 2013, the Melbourne Metropolitan Bus Franchise (MMBF) was established to service around 30 per cent of Melbourne’s metropolitan bus network. The contract is...

This audit assessed whether Victorians with a terminal illness have access to high‑quality palliative care that is timely, coordinated, and responsive to their needs and wishes. Summary Palliative care aims to improve the quality of life of people with terminal illnesses by managing pain and distressing symptoms. With the population ageing and the need for...

This audit found that Victorian agencies and entities are currently not in a position to assure Parliament and the Victorian community that their information and communications technology (ICT) investments have resulted in sufficient public value to justify the significant expenditure of taxpayers' money. Overview: This audit examined whether Victorian public sector agencies and entities are...