This guide provides detailed insights for the in-house profession, and includes case studies of pro bono legal services provided by some of Australia’s top organisations and guidance on how to create an effective in-house pro bono program.

This paper draws on submissions received by the National Pro Bono Resource Centre (‘the Centre’) in response to a Discussion Paper it released in October 2011 on the possible roles of lawyers acting pro bono in ADR (‘Discussion Paper’). In light of evidence indicating that use of ADR is frequently being used as a way...