This report finds that having one body responsible for compliance and monitoring is crucial to maintaining the quality of Australia’s higher education sector. Introduction On the 29th of May 2013, the Australian Government announced its action plan, Assuring quality while reducing regulatory burden. One of...

There is a wealth of information on workplace culture, interventions, capacity building and managing work health and safety risks. Less is known about socio-psychological factors, such as motivation, attitudes and perceptions that influence work health and safety policy, procedures, processes and outcomes. The main aim...

This paper by Yuka Sakurai and Valerie Braithwaite empirically examines Australian taxpayers' perceptions of their tax practitioners and 'ideal' tax practitioners, using a sample of 2040 randomly selected Australian taxpayers who completed the Community Hopes, Fears and Actions Survey (Braithwaite, 2000). This research identifies the...

This paper by Valerie Braithwaite and Monika Reinhart presents initial findings on the Taxpayers' Charter from the 'Community Hopes, Fears and Actions Survey'. The performance of the Australian Taxation Office (Tax Office) is high on most of the standards. Where it is low, there is...