Increased choice in aged care services is an international trend, driven by demographic changes and consumer advocacy. This review of the literature on consumer-directed, flexible care points to better outcomes for consumers and to cost efficiencies. The authors signal several key issues that need to be addressed in improving choice and flexibility in Australian aged...

This paper presents on the issues of social inclusion and older people which has received relatively little academic and policy attention in Australia. It particularly considers the SOCIAL dimensions of social exclusion. This paper was presented at the Social Inclusion Down Under symposium hosted by the Brotherhood of St Laurence at the University of Melbourne...