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Working paper
Social media and inclusion in humanitarian response
This study explores how the presence of social media in humanitarian crises intersects with efforts to make humanitarian aid more inclusive. It finds that, despite almost a decade of bold claims regarding the potential for social media to support humanitarian action, practical engagements among humanitarian...
Briefing paper
COVID-19: a watershed moment for collective approaches to community engagement?
Effective communication and community engagement (CCE) is a critical component of the response to COVID-19 in humanitarian settings. This briefing note makes a number of recommendations to strengthen collective approaches to CCE.