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Alison Dias
Briefing paper
Access to and delivery of general practice services: a study of patients at practices using digital and online tools
This briefing examined data from 146 GP practices in England using the askmyGP online consultation system between 1 March 2019 and 30 September 2021. The analysis shows that patients often choose remote over face-to-face consultations and that GP practices can mitigate the risk of digital...