The report presents how Australians use, trust and navigate the internet in 2026. The research involved Australian adults and small business owners and managers. It highlights that the internet is undoubtedly essential infrastructure, much like water and electricity. However, with increased reliance on the internet also comes challenges and new opportunities.

As gas demand declines, consumers who remain on the gas network face mounting costs and risks without a clear government-led plan for the future of gas networks. This report outlines evidence that gas consumers face significant risks, because efficient electric appliances are a better choice for Australia from all perspectives. It provides six recommendations.

A survey report of more than 1,100 Australian business owners and decision-making managers. It makes clear that the pressures on small businesses have intensified. Rising costs, workforce shortages, mounting compliance obligations and mental health strain are stretching owners to their limits. The report provides both a warning and a call to action for policymakers.

Government policy often supports small businesses through lower taxes, lighter labour regulation and grants. Yet this paper finds it is actually young firms that play the most outsized role in economic dynamism in Australia. Using firm-level microdata, the paper draws out this important distinction between firm size and age in firms’ economic contribution, highlighting three...

This research report provides insight into the online experiences of Australian consumers and small businesses, highlighting how their behaviours, views on and experiences with the internet have evolved against a backdrop of technological change. Despite many changes, the internet continues to be relied on and valued by the vast majority of Australians.