Consumer behaviour
Alternative labels
Consumer engagement
Consumer expectation
Report
Engaging consumers in their health data journey
As an outcome of this research and a recent roundtable, NPS MedicineWise and CHF will further explore what is practical in this space and find effective ways to work with consumers and all organisations involved to define best practice approaches and guiding principles for collection, use and sharing of health data.
Report
Saying more with less: simplifying energy fact sheets
This research found that behaviourally-informed fact sheets can improve consumers’ engagement with energy plans and increase their confidence in choosing the right energy plan or retailer.
Evaluation
Energy labels that make cents: testing energy rating labels on appliances sold online
BETA joined forces with the Department of the Environment and Energy and Appliances Online to see if we could encourage consumers to buy more energy‑efficient appliances—helping them to save money.
Report
AMA private health insurance report card 2018
This Report Card shows that there are a lot of policies on offer and that these provide significantly varying levels of benefits, cover and gaps. Furthermore, it highlights the significant variation that can occur on a State-by-State basis.
Article
Australia today: slow growth, high debt
Australia has become an economy burdened down with debt. The burden may feel light now, with interest rates so low, but as they rise it will become heavier, and slow our capacity to grow.