This report examines how governments — and the societies around them — mobilised intelligence to handle the COVID-19 pandemic and its effects. It also makes recommendations as to how they could improve their ability to organise intelligence for future challenges of all kinds, from pandemics to climate change.

The GovLab, with the support of the Knight Foundation, recently sought to evaluate how non-traditional data was used to respond to the COVID-19 pandemic. The research identifies lessons and recommendations that can be applied to future data-driven crisis management.

This paper reviews the literature and documented evidence on capacity and coordination issues in crisis situations, where social protection and humanitarian assistance intersect. The paper finds that while there is a burgeoning literature that mentions capacity and coordination, very little of this focuses on crisis situations.

This publication presents a set of guiding processes, resources and tools to aid cultural heritage institutions when planning for, navigating through, and recovering from a significant public health emergency. The playbook contains information for any library, archive or museum staff who will take part in a crisis management planning or a communications team. It will...

In March 2022, the NSW Government commissioned an independent expert inquiry into the preparation for, causes of, response to and recovery from the 2022 catastrophic flood event across the state of New South Wales. This report outlines the findings.