This paper suggests that the forgotten domain of the complex and vigorous debates about the future of higher speed broadband in Australia is the experience and expectations of users and consumers with broadband. Research to date about such user experiences, especially in Australia, has essentially concentrated on Internet services and mainly with narrowband users. Yet...

This paper discusses the initial development of a survey instrument designed to investigate the range of factors affecting broadband adoption in Australia. The development of these constructs builds on existing technology adoption models, innovation diffusion theory and psychology studies related to consumer choice and qualitative research by the author. The survey instrument is designed to...