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Development of a survey instrument to investigate household broadband adoption

Broadband Internet service providers Consumer behaviour Broadcasting Telecommunications Australia
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download linkapo-nid69257.pdf 1.37 MB
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This paper discusses the initial development of a survey instrument designed to investigate the range of factors affecting broadband adoption in Australia. The development of these constructs builds on existing technology adoption models, innovation diffusion theory and psychology studies related to consumer choice and qualitative research by the author. The survey instrument is designed to capture household consumers' perceptions between the persuasion phase and the decision phase of the innovation-decision process (Rogers 2003).

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