Gäṉgaṉ Homeland is a remote inland community in East Arnhem Land, Northern Territory. This update report assists understanding of the barriers to digital inclusion in the community. It presents research findings to date, compares survey results from 2022 to 2024, and outlines changes in communications and media services and usage during and since visits.

Australians are losing time and money, and are experiencing emotional distress, due to poor cancellation practices for phone and internet services by telecommunications providers. This policy position statement calls for 13 improvements across three key areas: empowering consumers to make informed decisions, removing cancellation barriers and offering fair remedies.

The Technology, Media & Telecommunications (TMT) predictions report highlights how artificial intelligence (AI) is redefining the foundations of hardware, software, telecommunications and media. AI is driving infrastructure investment, reshaping business models and accelerating shifts in how people connect and consume content. The report predicts 2026 will see the gap between the promise and reality of...

The Telecommunications Legislation Amendment (Triple Zero Custodian and Emergency Calling Powers) Bill 2025 (the Bill) amends the Telecommunications (Consumer Protection and Service Standards) Act 1999 to establish a Triple Zero Custodian in legislation. This paper sets out the purpose of the Bill, the background of recent Optus outages, policy positions, and key issues and provisions.

From power grids and water systems to transportation networks and digital communications, critical infrastructure forms the backbone of society and economy. This explainer explores what makes infrastructure 'critical', threats and why safeguarding it has become a top priority for governments, businesses and communities. The guide identifies critical infrastructure sectors in Australia.