The report shows the ways Australian adults connect and interact in 2025, and how this has changed over the past nine years. It focuses on how they use phone services and apps for calls and messages, and the ways they use communications and social media sites and apps. Mobile phones remained the primary way Australians...

Telecommunications services are essential to the Australian community. This position statement outlines the support for a modern universal services framework ensuring all Australians have equitable access to essential telecommunications services – covering fixed voice, mobile and internet services. To meet the needs of consumers, the framework should incorporate the principles of connectivity, accessibility, reliability and...

This discussion paper begins a combined public inquiry into whether nine wholesale telecommunications services that support the provision of broadband, voice and data transmission services should continue to be regulated.

The objective of this audit was to assess the effectiveness of NBN Co’s service continuity operations relating to the migration of telecommunication services to the National Broadband Network (NBN).

The ACCC has released this public consultation and position paper for the fixed line telecommunications services declaration inquiry.