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Conference paper

Outside the box: Television 2018' project background, research questions, and critical uncertainties

In 2004 when this project was first planned, it had already been apparent for some time that what we knew as ‘television’ was undergoing substantial change. It was also apparent that a period of further and even greater transformation lay ahead. In Australia, as around...
Conference paper

A battle between enraged bulls': The 2009 Australian Senate Inquiry into sports news and digital media

On 14 May 2009, the Senate Standing Committee on Environment, Communications and the Arts handed down a Report after completing an Inquiry into 'The Reporting of Sports News and the Emergence of Digital Media'. Called by the Federal Minister for Communications, Broadband and the Digital...
Conference paper

The NBN - Do Australian broadband households feel the need for speed?

This paper discusses the views of Australian households with a current broadband connection. It is based on survey data collected during August 2008 from a national sample of households. The paper presents an initial analysis exploring a range of household perceptions and intentions related to...
Conference paper

Trends in online journalism: A case study approach based on EUAustralia Online

This paper takes stock of current changes affecting journalism, and as a case study brings up to date the record of progress made with an online publishing enterprise, EUAustralia Online, first reported on in 2007. It perceives the development of news publishing on line as...
Conference paper

Service provider quality: The need for research

The telecommunications industry's reputation for poor customer service has been much commented on but little analysed. This study seeks to assist in the three-party engagement between providers, consumers and regulators to improve industry performance. Building on a workshop conducted in 2006 by the Consumer Council...