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Report

Mapping the digital gap: Gäṉgaṉ NT 2026 community update report

Djamika Ganambarr

Gäṉgaṉ Homeland is a remote inland community in East Arnhem Land, Northern Territory. This update report assists understanding of the barriers to digital inclusion in the community. It presents research findings to date, compares survey results from 2022 to 2024, and outlines changes in communications and media services and usage during and since visits.
Report

Measuring Australia’s digital divide: 2025 Australian digital inclusion index


The Australian Digital Inclusion Index (ADII) measures digital inclusion across three core areas: access, affordability and digital ability. It highlights disparities among regions and social groups, including First Nations Australians, and identifies key barriers to inclusion. The latest report includes three detailed case studies and actionable recommendations.
Position paper

TIO policy position statement: universal services


Telecommunications services are essential to the Australian community. This position statement outlines the support for a modern universal services framework ensuring all Australians have equitable access to essential telecommunications services – covering fixed voice, mobile and internet services. To meet the needs of consumers, the framework should incorporate the principles of connectivity, accessibility, reliability and...
Research Summary

Cost of connectivity: consumer attitudes to concessional broadband


This research summary highlights strong public support for a concessional broadband service. The introduction of this service is supported by 69% of Australians, with support highest among low-income households, those in financial difficulty, retirees and those with disability or health issues.
Strategy

Five-year spectrum outlook 2024–29 and 2024–25 work program


The FYSO covers the 5 financial years 2024–25 to 2028–29. It comprises an outlook of the drivers likely to shape the demand for spectrum over the next 5 years and a detailed annual work program for the 2024–25 financial year. It details proposed timelines, actions and milestones for spectrum allocation, licensing, and compliance activities.