Organisation

Australian Communications Consumer Action Network

Acronym:
ACCAN
Report

Co-designing ICT strategies with older adults

As the COVID-19 pandemic has highlighted, digital engagement is crucial for fostering social inclusion for older adults. This report explains the perceived risks that affect older adults the most and outlines co-designed strategies that respond to their lived experiences of information and communication technologies.
Report

E-change and remote work in Australia

This report is about ‘e-changers’ - a significant and growing segment of the population who have chosen to move from the city to regional and coastal areas while maintaining their city jobs.
Report

Reducing perceived risk and promoting digital inclusion for older Australians

This report describes the outcomes of stage one of the project, 'Explore and Quantify.' This includes an analysis of 22 exploratory interviews, resulting in 22 video vignettes of older adults’ information and communication technology risk perceptions (March 2021), and findings from a survey of approximately...
Report

Unregulated and segmented dark ads on social media: consumer education and regulatory options

This project develops a model for providing accountability for 'dark ads' on Australia’s most popular social media platform, Facebook. By showing what accountability looks like, the research reminds us just how dramatically the online advertising environment has shifted.
Report

Remote Indigenous communications review

This report was commissioned by ACCAN in June 2020 to undertake a review of programs to support telecommunications and internet access in remote Indigenous communities, and any gaps or outstanding needs identified by community stakeholders.