ACCAN believes that copyright rules should not prohibit private recording, copying or commonplace online activities. We also want easier access for blind and vision-impaired people to electronic versions of books and articles.

This document presents findings from a quantitative investigation into consumer experiences, perceptions and concerns in the communications market.

The Australian Health Workforce Institute at the University of Melbourne conducted a study exploring how people from culturally and linguistically diverse backgrounds living in one region within Melbourne's North use telecommunications (telephones and the internet) to access health information. In particular the team wanted to know whether members of these communities use landline telephones, mobile...

Based on an assessment of each option put forward in the Draft Report on Trans-Tasman Roaming, ACCAN has submitted their recommendations. The Australian and New Zealand governments should take immediate action to reduce roaming costs by implementing price caps with pass through requirements and plan to review the effectiveness of this measure after five years...

Telecommunications connectivity plays a crucial role in the lives of refugees and new migrants as the settlement process involves building an identity within a new community in Australia while maintaining contact with family, culture, and community overseas. Furthermore, communications are becoming increasingly essential in facilitating access to essential services, and in enabling social inclusion. A...