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Organisation

Australian Communications Consumer Action Network

Acronym:
ACCAN
Report

E-change and remote work in Australia


This report is about ‘e-changers’ - a significant and growing segment of the population who have chosen to move from the city to regional and coastal areas while maintaining their city jobs.
Report

Reducing perceived risk and promoting digital inclusion for older Australians


This report describes the outcomes of stage one of the project, 'Explore and Quantify.' This includes an analysis of 22 exploratory interviews, resulting in 22 video vignettes of older adults’ information and communication technology risk perceptions (March 2021), and findings from a survey of approximately 400 members from the University of the Third Age (U3A).
Report

Unregulated and segmented dark ads on social media: consumer education and regulatory options


This project develops a model for providing accountability for 'dark ads' on Australia’s most popular social media platform, Facebook. By showing what accountability looks like, the research reminds us just how dramatically the online advertising environment has shifted.
Report

Remote Indigenous communications review


This report was commissioned by ACCAN in June 2020 to undertake a review of programs to support telecommunications and internet access in remote Indigenous communities, and any gaps or outstanding needs identified by community stakeholders.
Report

Youth check-in: exploring young people’s experiences of phone and internet services


For many people, telephone and internet services are vital for work, study, accessing services and keeping connected with family and friends. This report looks at young people’s experiences and issues with accessing and using 'phone and internet services.

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