Initiatives and frameworks for inclusion in care systems and services do not always work as intended to ensure inclusion. This paper explores several challenges to achieving greater inclusion in Australian aged care, including systemic barriers stemming from a market-based model that limits equitable access and the difficulty for individuals to navigate the complex system.

This white paper offers a new approach to addressing the public health issue of loneliness. It uncovers the untapped potential of contact centres as frontline responders in the loneliness crisis. It highlights how organisations can rethink everyday digital services to detect and respond to loneliness in ways that are practical, scalable and human-centred.

This report sets outs voluntary assisted dying activity in Victoria, Australia, from 2024 to 2025. It finds the objective to provide safe access to voluntary assisted dying was realised over the past 12 months. However, barriers to timely access and concerns around program sustainability remain. Addressing these matters is essential to realising compassionate end-of-life care.

A 10-year whole-of-government plan for New South Wales to make homelessness rare, brief and not repeated because people have a safe home and the support to keep it. The strategy outlines a coordinated approach to homelessness reform across government, the homelessness and housing sectors, local services and communities.

The report outlines key findings for Australia from the first international survey of health outcomes and experiences of patients living with chronic conditions who are treated in GP practices. It summarises data findings across 10 health areas and outlines key insights for improving the quality of care for people living with chronic conditions.