This audit was conducted to assess if departments produce evidence to show that early intervention initiatives improve outcomes, reduce service demand and deliver the savings used to make budget reductions. The audit found improvements could be made in this area to better support government decision-making.

The review described in this report was undertaken to see whether Victorian Government departments have implemented the action plans they committed to in response to a 2021 audit of digital service delivery. The review also looked at whether customer experience has improved and transaction costs have reduced since the original audit.

The report of an investigation into systemic issues within Queensland’s child safety system, to identify systemic weaknesses and to recommend reforms to better protect vulnerable children. It finds that Queensland’s child protection system does not fail because it lacks intent or effort. It struggles because it operates under conditions that make sustained reform difficult to...

The report assesses whether Queensland’s mental health levy is effectively managed across the mental health, alcohol and other drugs system to achieve its intended purposes. It finds that the levy is not effectively managed as a whole. This is because effective governance arrangements for the levy were not established when it was introduced.

This report examined whether there is transparent, accurate and meaningful public information about the progress of 110 major projects surveyed in Victoria. It found public reporting does not always provide enough information to give Parliament and the community a complete understanding of major projects’ performance. The report made one recommendation to address the findings.