How do households with low and uncertain incomes cope with risk and strive to make ends meet?
This research summary brings together the findings from a Brotherhood of St Laurence study exploring how Australia’s jobactive employment services might better assist mature age jobseekers to get work.
Analysis of interviews with mature age jobseekers showed that there is disjunction between what these jobseekers say they need from employment services and what they get.
Analysis of interviews with jobactive staff showed that employment services staff face considerable challenges and competing demands.
In a changed labour market and with an ageing population, understanding the attitudes and needs of employers is vital to assisting unemployed older Australians to get and keep jobs.