As part of its Community Services Industry Planning work, VCOSS commissioned the Future Social Service Institute (FSSI) to write an evidence review on ten key areas of the community services sector.

The Financial Consumer Rights Council (FCRC): Dignity and Debt Financial Difficulty and Getting Older initiative was designed to address the effectiveness of one-on-one financial counselling sessions with Older Persons, including provision of consumer advocacy and information about financial hardship protections to those entering aged care, education to the aged-care health workforce on the role of...

The National Disability Insurance Scheme (NDIS) is the only national scheme of its kind in the world. Its introduction has been likened to a generational shift with some saying the scheme’s impact will be similar to that of Medicare. Choice and control are the fundamental principles of the NDIS, which represents a break from previous...

This guide provides strategies for disability service providers to draw upon when creating and sustaining a workforce of support workers to meet the aims of DisabilityCare Australia and implement the National Disability Insurance Scheme Act 2013. In particular, the Guide is designed to assist providers develop a workforce strategy that will enable support workers to...

This research examines the views of people with disabilities and family carers on restrictive practices and behaviours of concern. It finds restrictive practices challenge human rights and give rise to concerns over social justice.