The Ministry of Social Development (MSD) hosted a workshop on citizen-centred policy, which was facilitated by MSD staff. Parts of it were delivered by staff from the Ministry of Business, Innovation and Employment (MBIE).

The workshop was open to all Policy teams across MSD and the Ministry for Vulnerable Children Oranga Tamariki. It was designed as an interactive session for policy people to experiment and explore opportunities for including citizen/client involvement early within the policy cycle.

Aims of the workshop:

  • Think differently about how to engage with citizens/clients, by introducing different tools and case studies.
  • Consider what barriers to engagement may be present, and what the opportunities for improvement are.
  • Find out how policy practitioners could best be supported for improving their practice.
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