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Digital convergence, connection and confusion
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Description
It's coming fast, the digital hub where i-pads talk to mobile phones, computers talk to TVs, TVs have hundreds of apps, and you can choose and change with your magical remote wand.
But, big but, who is in charge of customer service for all these devices when something goes phut?
Publication Details
Copyright:
Australian Broadcasting Corporation 2011
Access Rights Type:
open
Post date:
9 Jul 2011
