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There is an urgent need for the not-for-profit (NFP) sector to improve productivity and efficiency. With government budget cuts, decreases in funding from various sources, and shrinking supporter engagement, this is the time for the sector to do things better, and do things differently. Digital proficiency holds the key to this change, by translating increased productivity to efficiency and effectiveness across the organisation. This will allow organisations to respond to these environmental constraints and adapt accordingly.
This survey has been developed by Infoxchange, Connecting Up and TechSoup NZ (TechSoup) to better understand the use of technology in NFP organisations, and to identify areas that require improvement. The insights from this survey have provided clarity on IT spend, IT planning and IT capability, preferences in use of systems, infrastructure and applications, priorities for the near future, and challenges faced at present.
Key findings:
- Most organisations spend ~3% of their total operating expenditure on IT.
- Key challenges include securing skilled IT resources, determining areas to spend, and providing affordable training.
- 24% of organisations currently use the cloud. A further 22% plan to move, but a large 54% do not plan to.
- Top priorities include improving websites, making better use of social media, and upgrading IT infrastructure.
